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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

They demonstrate adeptness in handling deadlines, delegating tasks, and ensuring seamless collaboration among team members. Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs.

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

This evolution has largely been driven by the rise of social media, influencer marketing and the emergence of innovative digital platforms. Jeffrey Steadman, community engagement director for Cotopaxi, says people don’t just want a product anymore. Social media has redefined how brands engage with their communities.

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Measuring the Impact of Social Media

Customers Rock!

This post is part of the Social ROI Blog Carnival at Think Customers: the 1to1 Media blog. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders. What are the costs? Measuring the gains.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

It only takes you a couple of hours per day, but your product is great. Avoid them with planning and by working with a vetted and professional designer or design team. And build them out for every type of media you may one day use. Maximize brand scalability through social media. Now, you bake twice as many treats.

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What Is a Good NPS Score?

Success

Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly.

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Face to Face in a Virtual World: Greening Up Even Traditional Customer Service Experience

Eco-Office Gals

Do you want to reduce your business’s carbon footprint and increase customer interaction and satisfaction at the same time? So is providing excellent customer service. The truth is that providing a nurturing environment for your customers can happen just as well virtually as it can in a face to face environment.