Remove Customer Service Remove Process Remove Products Remove Social Media
article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty. Provide self-service options.

article thumbnail

10 Reasons Why a Virtual Assistant Can Help Your Home-Based Business Succeed

Tips From T. Marie

While you have complete control over your schedule and work environment, you also have to take care of everything from administrative tasks to customer service on your own. Improved Customer Service A virtual assistant can handle customer inquiries and complaints, ensuring that your customers receive timely and professional support.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Rebranding? 7 Keys to Ensure a Smooth Transition

Success

A brand is the sum of the messages, interactions and experiences that a customer has with your products, services and people. To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Maintain control of the rebranding process. will probably never change.

FedEx 258
article thumbnail

The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. Make clients part of the process by soliciting feedback.

Gifts 278
article thumbnail

Is Customer Service Part of Your Business Process?

Make or Break Moments

Posted by Deborah Chaddock Brown on August 27, 2010 under Customer Moments | 2 Comments to Read I am working on writing a series of articles for a customer on the importance of developing and documenting business systems. But what about the customer service process? You know what they are, right? The response?

article thumbnail

Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

It only takes you a couple of hours per day, but your product is great. And build them out for every type of media you may one day use. Maximize brand scalability through social media. That’s one of the greatest underrated aspects of social media. Social media provides great scalability for this reason.

article thumbnail

The Seven Things I Love About Social Media

Make or Break Moments

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. I love that I can upload a video of my daughter’s flute recital, photos from my trip to Italy or, an Animoto video of my customer service book and share with customers, friends and Tweeple. Tag you are it!