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BE Offices Appointed To Manage Northern Ireland’s First Well-Certified Building

Allwork

BE Offices has entered a joint venture partnership with Straidorn Properties to create and manage its new flexible workspace at Custom House in Belfast, Northern Ireland. . The deal will see BE Offices managing the 58,000 sq ft building on Straidorn’s behalf by way of an innovative JV management agreement. .

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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. I recently experienced this with a camera purchase.

Gifts 279
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Customer Service – The Small Business Advantage!

The Small Business Blog

Customer service is one of the few great advantages that a small business has over a larger competitor. Although they are unlikely to be able to compete on price, they have the potential to provide a far more personalised and caring customer care experience.

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5 Ways To Save Money On Hiring Quality Talent In 2024

Allwork

You can also save by hiring global workers, such as software developers, data analysts, customer service reps, sales and marketing specialists, virtual assistants, and other professionals. These benefits can be purchased at a discounted rate available to the freelance community from their platform providers.

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What Is a Good NPS Score?

Success

You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly. Comparing scores across industries can mislead managers and entrepreneurs. High-Quality Products and Services. She loves it and makes other higher-end purchases. Too obvious?

Promotion 262
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How to Deal With Bad Review as a Small Business

Small Business CEO

Social proof associated with online reviews gives new customers enough confidence to purchase your products and services, despite not being familiar with your business. Even though receiving negative reviews is frustrating, you have to respond to them because they are part of brand reputation management.