Service Untitled
NOVEMBER 8, 2012
Once upon a time a patient would never think of questioning a physician’s rude bedside manner, never twitch the slightest dissatisfaction when made to wait hours in an uncomfortable waiting room with outdated magazines, or even speak out when having to deal with a rude staff. Fortunately that has all changed.
Success
AUGUST 25, 2021
If I had taken the safe route and always done as I was told, when I was told, where I was told, I’m pretty sure I would still be answering the phones at my father’s office in Florida. There’s nothing wrong with working for my dad or answering phones; it’s just not what I’m meant to do. Copyright © 2021 by Rebecca Minkoff.
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Service Untitled
MARCH 22, 2010
Service Untitled The blog about customer service and the customer service experience. A system that makes special orders simple is a system that helps promote customer service. Magazine by Joel Spolsky. Possibly Related Posts: L.L.Bean ranks #1 in customer service L.L. At a local.
Office Dynamics
OCTOBER 15, 2014
Do you hear the ‘ Ring, Ring’ of the Get-a-Clue phone? Not long after, I had phone call with a close friend that has known me since high school. She’s a frequent guest participant for “AdminChat” a weekly Executive Secretary Magazine- hosted twitterchat and sponsored by PA_Assist. ( @OfficeRenegade ). It’s a message, folks!
Service Untitled
JUNE 16, 2011
Entrepreneur magazine writer Micah Solomon stated there are several important elements retailers need to concentrate on in order to gain customer loyalty. A successful organization must anticipate customer wishes, provide fast service, and dedicate themselves to acknowledging each returning customer.
Success
AUGUST 28, 2022
Kickliter’s role is unique: She is primarily focused on customer happiness. Imagine a customer service team on steroids. Every day, she and a cadre of “happiness experts” and “happiness allies” review every iota of customer feedback, proactively searching for ways to improve their clients’ experience with the company’s software.
Service Untitled
AUGUST 26, 2010
Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.
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