Customer Service Learning Legal Survey 
Success
AUGUST 17, 2021
You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .
Allwork
JUNE 15, 2023
What’s going on: A survey published by KPMG , a professional services firm, reveals that almost two-thirds (65%) of the 225 U.S. executives surveyed believe generative AI will have a high or extremely high impact on their organization in the next three to five years.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Service Untitled
NOVEMBER 9, 2010
Do you think lawyers conduct surveys about customer satisfaction ? Actually, most attorneys I have spoken with in the last few days maintain that client relationships don’t fall under the topic of customer service. Lawyers need to anticipate, learn and invest in their client relationships.
On The Job
JULY 22, 2010
While many employers wring their hands over the use of social media by employees at work – fearing legal problems or lost productivity – the evidence is mounting that letting employees tweet or check Facebook during their workday is not only inevitable, but it may make good business sense. Heres the column I did for Gannett/USAToday.com.
Allwork
NOVEMBER 6, 2023
What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. Explore the importance of cultivating a thriving community within flexible workspaces and learn how it contributes to success. This seems to be one of the criteria that as an individual, everybody’s marking it on.
Success
NOVEMBER 1, 2022
To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!
Service Untitled
MAY 13, 2010
Service Untitled The blog about customer service and the customer service experience. Order a pair of shoes from a competitor; observe their service, tryout their product; become involved in what you are marketing – just participating now and learning from the experience.
Expert insights. Personalized for you.
264 
Let's personalize your content