LEADERASSISTANT.COM

MAY 14, 2023

Annie Croner is the founder and CEO of Whole Assistant, an online platform & community, formed to provide a positive place where assistants can go to transform their lives and level up their careers. As a heads up, this episode is a bit out of the ordinary. So much for keeping myself out of the spotlight, eh? .

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Confidence Interviewing 2019 Restaurants 80

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

In this episode, Concetta talks about diving head-first into ambiguity, overcoming the anxiety of working for a well-known brand, being a recovering workaholic, and showing up as your authentic self. Green is a proud native of Boston, MA and has been a trusted advisor to executives in various industries for well over 10 years.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

Admin Awards

FEBRUARY 2, 2023

To read this interview in Executive Support Magazine visit: [link] Sunny Nunan is the CEO and Founder of the Admin Awards in the USA, created in honor of her mother, a life-long administrative professional Can we start with a little background information? What have you learned about the administrative profession from running the awards?

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Interviewing Administrative Professionals Medical 2012 52

Success

JUNE 8, 2022

It’s even made headlines for the sheer number of people who log into the app to pick up career advice from professionals and various job consulting agencies, with many acing interviews and landing their dream jobs. They did learning snacks, short snippets.”. But… it’s great for customer service and for live media.”.

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Social Media Agencies Calendars Forms 264

Service Untitled

APRIL 6, 2011

In other words, consumers rated the functional aspects of doing business, the accessible elements of interacting with the business and employees, and then finally the emotional results and how the customer felt when all was said and done. So what makes a company measure up on customer service?

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Customer Service UPS 2011 Twitter 40

LEADERASSISTANT.COM

AUGUST 6, 2023

With the unique ability to walk into an unfamiliar business, quickly learn and assess how to improve the team and execute lasting changes, this is exactly what Maggie has been doing year after year throughout her career. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

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AT&T Restaurants Customer Service Budget 75

LEADERASSISTANT.COM

MAY 28, 2023

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She grew up in England but was always passionate about Europe and learning foreign languages. She grew up in England but was always passionate about Europe and learning foreign languages.

2016 85

2016 Restaurants Customer Service Budget 85

LEADERASSISTANT.COM

JUNE 4, 2023

In this episode, Chynna tells us how she wound up working in the White House with the Obama Administration. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Restaurants Travel Customer Service Stress 92

LEADERASSISTANT.COM

AUGUST 20, 2023

. – Audre Lorde CONNECT WITH VICTORIA Victoria on LinkedIn victorialeech.com joindonna.io (A training program designed to help entry-to-mid-level Executive Assistants at mid-sized companies up-level their skills and advance their careers.) Each review helps me stay motivated to keep the show going! Either way, I’d love to hear from you!

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Stress Restaurants Customer Service Budget 73

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Customer Service Cubicle Salary Clothes 40

Success

FEBRUARY 11, 2022

During his video interview, he lifts up a book, which appears to Ahumada to contain more than 1-00 sticky notes. He reads constantly because he loves what he does and wants to be constantly learning. He takes notes because he knows he’ll learn things he wants to remember.

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2015 2007 Interviewing Learning 264

Service Untitled

JUNE 25, 2012

Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win. photo by: Wootang01.

Customer Service 40

Customer Service Credit Card Interviewing Purchasing 40

LEADERASSISTANT.COM

JANUARY 14, 2024

LEADERSHIP QUOTE I will not lose, for even in defeat there’s a valuable lesson learned, so it evens up for me. – ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Forms 72

Forms Finance Restaurants Customer Service 72

Make or Break Moments

JANUARY 29, 2010

If we find out something new and exciting – we should keep it a secret so that we have a leg up on our competition. Yet isn’t there some value in sharing what we’ve learned so that we can all become better in business, better using social media, better with our customer relationships?

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Learning Customer Service 2009 Social Media 100

Service Untitled

AUGUST 5, 2010

Service Untitled The blog about customer service and the customer service experience. The customer service representative standing at the kiosk in the lobby of the bank had been speaking to a customer about a “Power of Attorney&# and its relevance to her aged parent.

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Customer Service Skills 2004 Etiquette 40

Service Untitled

JUNE 30, 2010

Service Untitled The blog about customer service and the customer service experience. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way. If you’re still in the Stone. At a local.

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Customer Service Social Media Mentoring Etiquette 40

Service Untitled

JUNE 14, 2010

Service Untitled The blog about customer service and the customer service experience. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers. If I shop at Walmart for a pair of denim.

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Customer Service Etiquette 2010 AT&T 40

LEADERASSISTANT.COM

DECEMBER 3, 2023

In this episode of The Leader Assistant Podcast, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff. Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist’s day-to-day professional and personal life.

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Networking Restaurants Customer Service Budget 78

Allwork

MARCH 4, 2024

What you’ll learn Master conflict resolution skills for a harmonious workplace dynamic. But my first, I would say, grown up job was at Wells Fargo, where I spent 13 years. And I learned so much more through my professional maturity, because in talent acquisition, you’re the face of the company when it comes to a candidate.

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AT&T Stress International Training 235

Service Untitled

AUGUST 10, 2010

Service Untitled The blog about customer service and the customer service experience. So what is the customer service lesson to be learned here? Let’s start with no matter how angry a customer gets, every customer service agent must remain calm and never yell.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Recruit CRM

SEPTEMBER 29, 2021

These gaps can be mitigated by having go-to resources and knowledge repositories for everything related to the agency's guidelines, resources, sourcing lists and questions that can be asked in interviews. One of the most substantial tasks for any recruiter is the task of sourcing and attracting ideal candidates.

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Agencies Training Mentoring Confidence 56

Service Untitled

SEPTEMBER 17, 2010

Service Untitled The blog about customer service and the customer service experience. According to The Australian , the company now plans to spend $100 million over the next four years to improve their customer service. Brookes also plans to equip 65 stores with 4,000 touch screen registers.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

LEADERASSISTANT.COM

DECEMBER 24, 2023

Growing up as the daughter of an immigrant parent, goal-setting has always been a way of life for Maria. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

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Goals 2004 Restaurants Equipment 74

Recruit CRM

SEPTEMBER 29, 2021

These gaps can be mitigated by having go-to resources and knowledge repositories for everything related to the agency's guidelines, resources, sourcing lists and questions that can be asked in interviews. One of the most substantial tasks for any recruiter is the task of sourcing and attracting ideal candidates.

Agencies 52

Agencies Training Mentoring Confidence 52

Stephanie LH Calahan

JULY 1, 2011

Powerfully Productive businesses know that effective follow-up is critical to success.    CRM stands for Customer/Client Relationship Management.    Keep reading to learn more about what makes this tool unique and maybe you will decide that it could be one of your Productivity Powerhouse Tools too!

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Interviewing Google Docs Customer Service Networking 100

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

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Interviewing Customer Service Credit Card Networking 40

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. 411 Look Up 411.ca Lets enjoy our day together.©

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2010 Interviewing Time Zones IAAP 100

Recruit CRM

JANUARY 25, 2022

When recruiters are assisted with tools ranging from AI resume parsers and automated job listing to interview scheduling, recruiting staff can focus their energy on engaging with top candidates and augmenting their recruitment brand. Prompt Customer Support Customer service is crucial when considering buying a recruitment automation software.

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Agencies Resume Social Media Job Hunting 65

Service Untitled

FEBRUARY 29, 2012

This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. ” Service Untitled: So I read somewhere that core values are incorporated into reviews at Zappos?

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Interviewing Customer Service Skills Goals 40

Make or Break Moments

JANUARY 11, 2010

She said lots of thought provoking, inspirational stuff as Maya often does but the one quote that really struck me was this one: ‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ ’ How true is that? we might ask them.

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Customer Service 2009 2010 2008 100

The Small Business Blog

NOVEMBER 30, 2009

Small Business World News Round-up – 2009/12/01 by Stefan Töpfer on Dec 01, 2009 Here is this week’s news round-up for home business, micro business, sole-traders, freelancers, self-employed and any one who is interested in small business news from around the world. Plenty of Indianapolis-area companies are for sale.

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2009 UPS 2008 2007 100

Musings of a High-Level Executive Assistant

AUGUST 19, 2013

Can you possibly write a blog piece on how to know the red flags/warning signs in an interview of a second assistant? She interviewed well! I have been up to some great adventures at work and at home! :) I’m sorry to hear that the 2nd assistant isn’t working out as planned. She's awful and does not work well with the team.

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Interviewing Resume Skills Promotion 40

Make or Break Moments

JUNE 28, 2010

In my interview with the vice president of stores, Peggy Deal, I asked “how will you know you’ve selected the right person for the job?&# “When they start coming to you for the answers instead of me.&# People from the mail room up to and including the president, would stop by for a snack and a chat. They came to vent.

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Customer Service 2009 2008 2010 100

Make or Break Moments

AUGUST 18, 2010

and I decided it would be fun to have a meet up with other bloggers in the area. Mocha Joe’s Coffee Shop (formerly Arabica Coffee) has graciously hosted our meets up without a fee or fuss. Great meeting to learn about new sites, new social media techniques. The one constant? The location.

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Social Media Customer Service 2009 2008 100

Make or Break Moments

JULY 13, 2010

How do you pick up the conversation from there? In Alan Alda’s book “Never Have Your Dog Stuffed… and other things I’ve learned,&# he talks about saying yes no matter what just to keep active in your industry. You might ask “well, do you know someone who can say yes?&# Why not be that person?

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Customer Service 2009 2008 2010 100

Service Untitled

FEBRUARY 7, 2012

This is the second of a four part interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here and part two here. ” Service Untitled: Interesting. Service Untitled: So empowerment is obviously critical to customer service.

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Interviewing Phones Training Skills 40

Workplace Insight

JUNE 8, 2023

The survey of 2,000+ British employers also suggests that more than two thirds (69 percent) of businesses expect AI tools and technologies – including ChatGPT, Machine Learning and Virtual Reality – to have a positive impact on upskilling and reskilling, as well as on employee training (68 percent).

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Skills Customer Service Training Interviewing 52