LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 92

Restaurants Travel Customer Service Stress 92

Success

JUNE 20, 2023

The good news is, you can learn time management strategies. Learn time management strategies from the experts. A wise man, who had studied success for more than 50 years, once concluded that the greatest success principle of all was, learn from the experts. Success leaves tracks. Set priorities and deadlines.

Management 306

Management Goals Learning Email 306

LEADERASSISTANT.COM

MARCH 12, 2023

She began her career at a non-profit organization and has since worked for both large public companies and small private companies. HELP ME, HELP YOU (MAKE THE PODCAST BETTER) Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show?

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

AUGUST 13, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization. HELP ME, HELP YOU (MAKE THE PODCAST BETTER) Do you have questions you’d like me to answer, guests you think I should interview, or suggested topics you’d like me to address on the show?

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

LEADERASSISTANT.COM

MAY 28, 2023

LEADERSHIP QUOTE If your actions inspire others to dream more, learn more, do more and become more, you are a leader. She grew up in England but was always passionate about Europe and learning foreign languages. She is a good communicator, takes the initiative and has exceptional organization skills.

2016 85

2016 Restaurants Customer Service Budget 85

LEADERASSISTANT.COM

JANUARY 28, 2024

LEADERSHIP QUOTE If your actions create a legacy that inspires others to dream more, learn more, do more and become more, then, you are an excellent leader. She believes in creating environments where everyone can learn and thrive, and her coaching approach is rooted in these values.

Restaurants 75

Restaurants Customer Service Budget Training 75

LEADERASSISTANT.COM

MARCH 19, 2023

. – Brené Brown CONNECT WITH JESSICA Jessica on LinkedIn chatGPT Resource from Jessica chatgptforexecutiveassistants.com chatGPT book ABOUT JESSICA Jessica McBride is an emotionally intelligent and organized business partner with over 10 years of experience in supporting executives. Each review helps me stay motivated to keep the show going!

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

JULY 2, 2023

Prior to that, she worked many freelance positions for non-profit organizations and theaters. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2013 69

2013 Etiquette Restaurants Customer Service 69

Success

AUGUST 3, 2021

That’s why many business leaders are turning to the Enneagram, a personality tool with ancient roots, to learn more about their employees and how to best equip them for success. This makes Twos caring leaders and excellent customer service reps, but can also hinder efficiency.

Environment 306

Environment Gossip Negotiating Salary 306

LEADERASSISTANT.COM

JUNE 18, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Each review helps me stay motivated to keep the show going! Or maybe you’d like to sponsor an episode or two?

2019 77

2019 Restaurants 2020 Customer Service 77

Service Untitled

OCTOBER 2, 2012

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

Customer Service 40

Customer Service Cubicle Salary Clothes 40

Allwork

MARCH 4, 2024

What you’ll learn Master conflict resolution skills for a harmonious workplace dynamic. And then I moved into strategy work with talent acquisition, which really focuses on a way to bring underrepresented talent into the organization in a very equitable way. Enhancing communication for stronger workplace relationships.

AT&T 244

AT&T Stress International Training 244

Service Untitled

NOVEMBER 28, 2012

Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. Here is what she had to say: The answers in this article have been modified from the original transcript of Diana Oreck’s interview with Software Advice.

Customer Service 40

Customer Service Training 2012 Interviewing 40

LEADERASSISTANT.COM

DECEMBER 31, 2023

With a commitment to upholding the highest standards of professionalism, she goes beyond the traditional administrative role to advocate for the executive and the organization. Sage recognizes the importance of being a stellar representation of the executive and the company.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

NOVEMBER 19, 2023

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. Jared Kleinert is the Founder/CEO of Offsite.

2015 78

2015 Networking 2013 Restaurants 78

Success

MARCH 4, 2024

Success Habits: Proven Principles for Greater Wealth, Health, and Happiness By Napoleon Hill Though Napoleon Hill died more than five decades ago, there is still much one can learn from his teachings. Rather than leaving the reader with vague lessons learned, Kawasaki spells it out with tips, advice and quotes.

UPS 240

UPS Social Media Etiquette Health 240

Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    It is your memory -- only organized!  Our great customer service!

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Interviewing Google Docs Customer Service Networking 100

Service Untitled

AUGUST 26, 2010

Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?

2010 100

2010 Interviewing Time Zones IAAP 100

Success

FEBRUARY 15, 2022

Jean Accius is Senior Vice President at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they want to live as they age. That was when she started to build her business, organically, with the power of social media. Jean Accius. Senior Vice President.

Mentoring 312

Mentoring International 2021 Social Media 312

Allwork

APRIL 8, 2024

What you’ll learn Discover the key strategies for blending commercial and service office ownership to maximize your co-working space potential. Unlock the secrets to profitability in co-working spaces and learn how to make your space financially successful. Stay tuned for the surprising reality. So we focus on that.

AT&T 244

AT&T Home Office Restaurants FedEx 244

Recruit CRM

JANUARY 10, 2022

It automates administrative tasks, for example, faster interview scheduling and job advertising. Recruitment marketing tools assist in optimizing employer branding on career sites and help to track and organize candidates. It’s essential for large organizations where hundreds or thousands of applicants may apply for just a few roles.

Cover Letter 68

Cover Letter Interviewing Social Media Phones 68

Make or Break Moments

JUNE 4, 2010

A linchpin, as Seth describes it, is somebody in an organization who is indispensable, who cannot be replaced—her role is just far too unique and valuable. Sharing our passion for what we do is a great way to learn new ways to make the customer experience better, to market ourselves better, to learn from each other to be more effective.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

MAY 26, 2010

But today I learned something new (along with meeting some interesting people) and I love spending time when I learn something new. Here’s something I’ve learned on my own: It makes sense to have different elevator pitches based on the venue or your current business focus. It is worth the time it takes to visit.

Social Media 100

Social Media Customer Service 2009 2008 100

Musings of a High-Level Executive Assistant

AUGUST 19, 2013

Can you possibly write a blog piece on how to know the red flags/warning signs in an interview of a second assistant? She interviewed well! Interviews are tricky because no one will admit or see themselves as NOT a team player or admit to being difficult. By testing skills (see below link) and really good interview technique.

Interviewing 40

Interviewing Resume Skills Promotion 40

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. She is engaging and fun as well!”

Customer Service 100

Customer Service 2009 Social Media 2008 100

Service Untitled

FEBRUARY 7, 2012

This is the second of a four part interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here and part two here. ” Service Untitled: Interesting. Service Untitled: So empowerment is obviously critical to customer service.

Interviewing 40

Interviewing Phones Training Skills 40

Success

DECEMBER 14, 2022

Janet has given me pep talks for job interviews and has helped me when I have forgotten my train pass. Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. Good morning, everyone!

2017 279

2017 Gifts 2012 2001 279

LEADERASSISTANT.COM

OCTOBER 22, 2023

She has a passion for the EA role and the value it brings to organizations. She is a co-author of The Heart of CEO Effectiveness, which reinforces the value and impact the EA role has within an organization. So I When interviewed, I don’t. So I think it was great that I could actually learn the job.

Management 98

Management AT&T 2018 Training 98

Customers Rock!

JANUARY 24, 2012

There are many ways to measure the success of social media at an organization. Per social media manager Rachel Gross (shared in an interview I did with her for my book , p. Visit the blog carnival post “ Calculating the ROI of Social Media ” to check out the full list of posts from numerous well-known social media thought leaders.

Social Media 100

Social Media Verizon Customer Service 2012 100

Service Untitled

JANUARY 23, 2012

After interviewing Zappos CEO Tony Hsieh and seeing the company’s HQ outside of Las Vegas , I knew I wanted to learn more about the nuts and bolts and day-to-day operations of Zappos. To get this information, I spoke to Rob Siefker, Director of the Zappos Customer Loyalty Team. There’s talk of history.

Interviewing 40

Interviewing Training Phones Holidays 40

Allwork

AUGUST 14, 2023

What you’ll learn Uncover nuances of future financial strategies in the evolving workspace. We’ve used technology to provide customer service. That is all self service and the cost per employee of a service representative sitting at a desk handling questions, and that is x. Not much difference.

Management 182

Management AT&T Equipment Environment 182

Service Untitled

MARCH 21, 2011

Customer service is all about what the customer thinks when a business encounter is done. Customers are the ones who decide how much they want to spend, where they want to spend, and how they want to spend. Camaraza explained the company’s service ethos as related to their Customer Care Professionals.

Customer Service 40

Customer Service Interviewing Mentoring Training 40

Ideas.Ted

JULY 8, 2021

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service.

Carbon Footprint 145

Carbon Footprint 2020 Salary 2019 145