Professional Assistant Blog

JULY 17, 2009

Would you prefer the client to calmly and rationally give you information on their issue? Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Were all human and should treat each other that way.

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Allwork

OCTOBER 21, 2022

Now more than ever, professionals at all levels need to stay informed for their own wellbeing and career advancements. . A computing service that is delivered over the Internet is known as “cloud computing.” Examples include online storage such as Dropbox and iCloud, databases, software, and networking.? . Internet of Things

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Service Untitled

APRIL 15, 2014

Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?

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Service Untitled

DECEMBER 20, 2010

Every business is bound to have unhappy customers; there’s always some variable that can go wrong despite all safeguards to make things perfect. Great customer service extends beyond answering the phone after two rings, beyond the twitter and Facebook entries, and even beyond the gentle ego stroking of an already angry customer.

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Service Untitled

APRIL 11, 2011

So how does all of this fit into the ever broadening sea of customer service? Simply stated, a business needs a person in charge of all social networking to respond to their audience. That particularly would apply to customer service complaints and questions. photo credit: zephythor.

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Allwork

JUNE 29, 2023

To further enhance the sense of belonging and boost future sales, consider incorporating the following tips inspired by customer service courses: Foster team connections : Introduce new members to your entire team, enabling them to know who to approach for specific needs or inquiries. According to McKinsey & Co.,

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Service Untitled

JANUARY 5, 2012

Automobile insurance companies are going all out to please their customers. Once upon a time we just called the insurance agent our parents dealt with for twenty years and gave them the information about our car and the amount of liability, collision and uninsured motorist protection we needed and sent in the premium.

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Success

SEPTEMBER 1, 2023

Dedicate a weekend to a LinkedIn profile overhaul For some job seekers, LinkedIn is a fun place to hang out and network. This can help keep your information and relevant achievements in the front-running for prospective employers during the September Surge. For others, it’s a bit intimidating.

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Success

MARCH 4, 2024

Superconnector: Stop Networking and Start Building Relationships That Matter By Scott Gerber and Ryan Paugh You might not want to hear that the approach to networking you’ve been accustomed to is in need of an overhaul, but Gerber and Paugh show you why it doesn’t work and how to look for a different type of connection: the superconnector.

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Office Dynamics

APRIL 24, 2016

Again, this role is custom-made for that approach. We’re usually the first in line to get the new stuff and let Information Services know what does and does not work. I love our career network. Administrative Professionals truly were the original social network. The profession is portable. Enough said.

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Customers Rock!

MAY 10, 2012

I recently attended the 2012 Lithium Network Conference (LiNC for short) in San Francisco to hear about the latest and greatest from Lithium Technologies as well as from thought leaders such as Brian Solis , photo left, who shared about Digital Darwinism from his new book The End of Business as Usual. Good News for Social Customer Service.

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All Things Admin

AUGUST 3, 2022

They help you provide consistent customer service, make it easier for you to delegate tasks, and showcase the value you bring to your executive and organization. Digital procedures contain the same information as your print binder; they’re just in digital form and stored in the cloud so they’re accessible from anywhere.

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Allwork

AUGUST 31, 2023

From showcasing the cozy corners for introverts to highlighting the collaborative spaces for networking enthusiasts, your website should feel like a personalized invitation to their dream workspace. Ready to Help: Contact Information and Support Ever walked into a store and couldn’t find a staff member to assist?

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Office Dynamics

APRIL 2, 2015

Customer-service focused. Keeps delicate information private. Great networking skills. Ability to remain calm under pressure. Excellent calendaring skills. Excellent time management skills. Good listener. Professional presence. Political knowledge. Anticipation of needs. Knows what the boss needs. Well, how did you do?

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Make or Break Moments

JUNE 12, 2010

Here’s what the group had to say: Some use social MEDIA as another way to push information out. Perhaps a better way to think of social media is as a social NETWORKING tool. When we think of networking, we think of a give and take of information.

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Make or Break Moments

APRIL 14, 2010

For more information visit SA-consulting group. Tags: Almas Jiwani , Cleveland , collaborate , economic development trade summit , Elite Women around the world , make connections , Ohio , Tina Jesson Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Practically Perfect PA

MAY 4, 2017

Every chauffeur speaks clear and fluent English and is trained for customer service levels, including meet and greet services, luggage handling and discretion. Personal Service. Whilst they make lives easy for people in a hurry, there is still a constant need for a highly trained customer service business model.

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Office Dynamics

JULY 9, 2013

For businesses that have not jumped on the social networking bandwagon, now is the time. For a more informal, personal social media presence, use Facebook or Twitter. If you plan to network with customers, send out an invitation via your company''s mailing list.

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Customers Rock!

MAY 5, 2011

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

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Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers! The Global Conversation. Sharing of pics, videos and fun stuff.

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Office Dynamics

JANUARY 13, 2016

Salesforce cites data from a paper published by Forrester stating that 42 percent of customer service representatives are unable to efficiently deal with customer issues due to outdated user interfaces and other forms of archaic systems. Producteev.

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Make or Break Moments

MAY 26, 2010

Tags: Carol Ross , elevator pitch , Harvard Business Review Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Make or Break Moments

JUNE 21, 2010

They used that information to CHANGE what they did from year to year. The same is true for our business and our relationship with our customers. Attend a new networking event? Add a new service or product? Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative.

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Make or Break Moments

JANUARY 1, 2010

Each day as you set your agenda you can balance the list of tasks, networking events and busy work against your three words to see if you are remaining focused. I am still working on my three words for 2010 but my first word is NARROW. If you can remember it, you will do it.

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Office Organization Success

APRIL 24, 2015

In addition to this being a great incentive to getting more sign-ups (if a registrant is not able to make it to the live teleclass they know that they’ll be able to get hold of the information afterwards via the recording), but this is where you’ll turn your free teleclass into your first paid info product. Step 7 Promote to Your List.

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Make or Break Moments

JUNE 14, 2010

While we were only two strong in our Panera, we knew that we were part of a much larger group worldwide sharing the same thoughts and networking moments. It felt really cool to be part of!

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Make or Break Moments

JUNE 4, 2010

On June 14, 2010 at 8pm est – Linchpins around the globe will unite to share, network, connect and collaborate. Tags: emotional work , Linchpins , passion , Seth Godin Add A Comment home top Site Information © 2010 Make or Break Moments Ministry Free Theme by eGrace Creative. All inspired by Seth Godin.

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The Small Business Blog

AUGUST 31, 2010

. - Use the Internet : Long gone are the days when a simple magazine advert or television ad would make a mark with potential customers. Information overload is a typical occurrence, so more and more people turn to personal recommendations, or website reviews to make product choices. Consumers are now saturated with advertising.

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Service Untitled

OCTOBER 15, 2013

” Dell’s social media 10,000 employees are tuned into more than 25,000 conversations about Dell every day claiming the more information gathered, the better the company will be able to deliver the precise products and services customers want. Can personal customer service survive in a digital world?

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Make or Break Moments

MAY 6, 2010

Women business professional from several surrounding states came to network and connect and attend a series of over 40 break out sessions. Several women business owners have gathered to form an LLC for the purpose of collaborating their efforts and offering more to their customers. It was a wonderful conference!

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LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You keep up with the fast pace of your company when you’re soaking up the same information your executive is.

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Practically Perfect PA

MAY 4, 2017

Every chauffeur speaks clear and fluent English and is trained for customer service levels, including meet and greet services, luggage handling and discretion. Personal Service. Whilst they make lives easy for people in a hurry, there is still a constant need for a highly trained customer service business model.

Travel 100

Travel Negotiating Customer Service Expenses 100

Make or Break Moments

APRIL 15, 2010

As the news hit that we were in for tough economic times I asked the question “will the economy have an impact on the dollars you spend for customer service training?&# But it is also a great place to take the pulse of your industry and gauge what trends are on the horizon.

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Make or Break Moments

JULY 1, 2010

June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. She is engaging and fun as well!” Has that happened to you?

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Practically Perfect PA

JULY 15, 2015

Additionally if you have equipped your manager with all of the information they need to deal with any emergencies, they will be able to cope without you being there to help, particularly if they are in a different time zone. The airline emergency and customer service numbers. A lot of the apps are free or only cost a few pounds.

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On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? It also can be about exchanging professional information and learning about industry trends. Louis Children’s Hospital.

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Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    For example, say you met someone at a networking meeting a year ago and had a conversation with that person. 

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