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What Is Professional Development? We Unpack the Essentials

Success

Network expansion : Build professional connections with peers, industry stakeholders and clients. Adaptability: Effectively manage unexpected changes such as industry shifts and technological advancements with new skills. Take advantage of these opportunities including industry-related webinars. Don’t be shy!

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Liveops Distributed, Work at Home, Independent Call Center Workforce

Small Business Labs

We met with Liveops last week and learned they have about 20,000 independent agents providing customer service and sales support to over 400 enterprise clients. They serve a mix of industries, including retail, healthcare, insurance, travel & hospitality and others.  

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Why the over 50s are leaving the workforce in huge numbers

Workplace Insight

Of course, it could simply be that workers saved more during the pandemic and can now afford to retire in comfort earlier than planned. Surprisingly, the silver exodus is not concentrated in the richest segments of society – even though one might expect that they would be the most able to retire.

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Ep 209: Molly Denham on Remote Work and Career Paths for Administrative Professionals

LEADERASSISTANT.COM

. – General James Cartwright CONNECT WITH MOLLY Molly on LinkedIn Vexa Services Vexa Software ABOUT MOLLY Molly Denham spent 22 years as an administrative specialist in the US Air Force, working at every level and traveling all around the world.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

Her strong work ethic and her own experience as an executive assistant in the corporate world has formed her into the leader she is today in the staffing and marketing industry. In what industry? Nicole Grinnell 5:57 Yeah, so I’m the CEO that I was mainly supporting, actually retired. Jeremy Burrows 3:57 Nice.

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CRM Magazine's Small Business Suite CRM Winners

Small Business Labs

  The awards are given to customer relationship management (CRM) industry leaders and includes both people and companies.  Each of these properties is designed to serve customer-centric business initiatives, and leaders who recognize CRM as a key strategy for creating enhanced customer value in any industry.

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An interview with Admin Awards Founder, Sunny Nunan, by Executive Support Magazine

Admin Awards

When my mom retired just shy of her 80th birthday from the profession, she was given a scrapbook that was packed with pages of pictures, letters and writings about what she meant to her co-workers and organization. My mom is the kind of person that treated the courier with as much respect (perhaps more!)