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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

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The Key To Innovative Coworking: A Deep Dive Into VR & AR Integration Strategies

Allwork

By integrating these tools, coworking spaces can boost member engagement and attract new members, positioning themselves as industry leaders. One example is a surgeon honing their technique on a virtual patient, or a customer service rep navigating challenging scenarios. Remember the Pokémon Go craze?

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Miro Miroslavov CEO & Co-founder OfficeRnD | Embracing Flexibility in Business

Allwork

Implement strategic habit work models to enhance productivity and teamwork within your organization. Assess the importance of timing in today’s dynamic real estate industry landscape. So you had a terrific path forward and have probably the best data set of anybody in the flexible workspace industry.

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Looking Good, Feeling Unstoppable: Skin Pharm’s Maegan Griffin on Finding the Confidence to Get Started

Success

Her blend of empathetic customer service and social media marketing saw it grow faster than she could have imagined, and she added a skin care line and two more clinics in Atlanta and Dallas. That user-generated content helps get the word out in the most organic way and bring new customers to the brand. Choose yours judiciously.

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What Is a Good NPS Score?

Success

Net promoter score—or NPS—has gained popular use across industries. Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. A word of caution: scores vary across industries and departments.

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Ep 243: Nicole Grinnell on Delegation and Unlocking Your Productivity Potential

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Nicole talks about the art of delegation, building a support system, being a mompreneur, and unlocking your productivity potential. So excited to hear Nicole’s story and chat with her today about a little bit about delegation and unlocking productivity potential. In what industry?

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