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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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Here Are The Top 10 Industries Offering Remote Freelance Positions

Allwork

According to FlexJobs, the top industries with remote freelance positions included: . Customer Service . Robert Half International . Customer Service Representative . The post Here Are The Top 10 Industries Offering Remote Freelance Positions appeared first on Allwork.Space. Administrative .

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5 Ways to Include Soft Skills on Your Resume

Success

Although soft skills won’t replace technical know-how in some positions and industries anytime soon, many hiring managers are eager to find a candidate with technical expertise who can also complete tasks effectively and get along with team members. Soft skills are personality traits or behaviors that can be hard to define.

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Rebranding? 7 Keys to Ensure a Smooth Transition

Success

To customers, a brand is the promise of an experience as well as the experience of that promise being delivered. Some aspects of your brand (great sensory appeal, supreme customer service , excellent training, meeting deadlines , etc.) will probably never change. Keep an open mind.

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BE Offices Unveils Ground-breaking Tech Package For New Belfast Location

Allwork

With 10Gb back-lines, BE’s connectivity guarantee instantaneously ensures continuity of service and prevents clients from suffering any downtime. . All this comes as part of BE’s renowned all-inclusive pricing package, rather than charging clients additional fees which is the industry norm. .

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Remote Work Is Just E-Commerce Déjà Vu All Over Again

Allwork

Stepping back, it seems we might’ve seen this movie before, in another industry: retail. It doesn’t matter how great the in-store experience is if you’re on hold with customer service for hours. Align the experience with the brand across all channels Any disconnect negatively impacts your brand.

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7 Types of Competitive Advantages and How to Develop Yours

Success

We had a sign at our industrial engineering shop. Read trade journals in your industry. But examine other industries too. Thanks to platforms such as Facebook, LinkedIn, and YouTube, virtually every industry and interest has an online community. It simply stated, “ Never Stop Innovating.” You’ve heard it before.

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