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14 Workplace-Friendly Holiday Exchange Gifts for Coworkers

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Earlier this year, we took to LinkedIn and asked hundreds of professionals the question on everyone’s mind when it comes time for the office Secret Santa: What holiday gifts do people prefer to receive in the workplace? If you’re a PC user, don’t worry—just send the customer service team a note, and they can adjust the sleeve size to fit.

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Counting down holiday shopping days: Great customer service needed

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The National Retail Federation estimates the average jolly holiday shopper will conservatively spend $750 for family and friends this season. What we don’t like however, are problems with the merchandise or services we purchase. What we don’t like however, are problems with the merchandise or services we purchase.

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What happened to customer service at Sears?

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According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.

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The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

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While statistically the start of the new year brings with it the hottest months to get hired, September is looking like a potential second choice, with employers heading into the holiday season, potentially needing more help and coming off the summer lull. What is the September Surge? Tramelle D.

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Walmart’s dismal customer service scores drive customers away

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Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” Yet, shoppers can be a forgiving lot if customer service personnel are at the job and eager to please, but that doesn’t seem to happen much at Walmart.

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Celebrating National Customer Service Week by honoring the best

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It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Customer service continues to center on good client communication

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Customers are empowered with online resources to share opinions. It can happen anytime of day, night or special holiday; the new reality is for businesses to reaffirm good client communication and show the public that we really do care. What are the golden rules of knock-down, kick-butt, customer service? Whether we.