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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

They possess a strong foundation in administrative duties, adeptly handling scheduling, email management, and organizing information. Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs.

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Take a Customer Service Approach to Retain Employees

Office Dynamics

Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. For both customers and employees, it is the experience of the company that defines perception.

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Working on vs. in Your Business: What’s the Difference?

Success

Working on your business might seem like the best way to reach your goals, but I’ve found that this approach makes it easier for things to slip through the cracks and leads to much bigger issues. She was a great first employee : She trained each new team member, took on additional work and supported the company’s goals at every turn.

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How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

Success

Starting any business can be a lot of work, especially one with lofty goals. With a clearer mind, I started to explore the tools and strategies that could help me accomplish more with less time and effort while still growing my business and pushing me toward my financial goals.

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5 Ways to Include Soft Skills on Your Resume

Success

For example, if you’re interested in a project management role, highlighting your time management and analytical thinking skills may be more important than focusing on customer service or creativity. Soft skills are personality traits or behaviors that can be hard to define.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well.

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