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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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10 Key Considerations For Commercial Real Estate Owners And Investors Entering the Coworking Industry

Allwork

Coworking spaces demand more active management and premium customer service, necessitating adaptable operational strategies and fluid responses to member needs. Coworking spaces have unique operational, financial, and customer service aspects that investors need to be prepared for.

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Ep 251: Maria Smith on the Science and Benefits of Goal-Setting

LEADERASSISTANT.COM

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. Growing up as the daughter of an immigrant parent, goal-setting has always been a way of life for Maria.

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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs. They demonstrate adeptness in handling deadlines, delegating tasks, and ensuring seamless collaboration among team members.

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Take a Customer Service Approach to Retain Employees

Office Dynamics

Four ways to use the customer service approach to retain employees. Outspoken billionaire and founder of Virgin Airlines Richard Branson once said that employees come first in a company, even before customers. For both customers and employees, it is the experience of the company that defines perception.

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How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

Success

Starting any business can be a lot of work, especially one with lofty goals. With a clearer mind, I started to explore the tools and strategies that could help me accomplish more with less time and effort while still growing my business and pushing me toward my financial goals.

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What Are 5 Components of Emotional Intelligence & How Do They Shape Your Future?

Success

The product, price and speed of delivery are each excellent, yet their customer service could use some improvement. After a stressful day for this entrepreneur, one particular customer service representative behaves rudely. In fact, those with high EQ are more apt to use goal-setting strategies.