LEADERASSISTANT.COM

DECEMBER 31, 2023

(Be sure to check out the book Sage mentions in this episode -> The 29-Hour Work Day ) LEADERSHIP QUOTE When you choose the paradigm of service, looking at life through that paradigm, it turns everything you do from a job into a gift.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

Service Untitled

APRIL 22, 2013

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. Companies just need to learn to do it better.

Customer Service 40

Customer Service Credit Card Policies AT&T 40

LEADERASSISTANT.COM

NOVEMBER 19, 2023

LEADERSHIP QUOTE To give anything less than your best, is to sacrifice the gift. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2015 78

2015 Networking 2013 Restaurants 78

Service Untitled

NOVEMBER 28, 2012

Recently, I sat down with Ritz-Carlton Vice President Diana Oreck to see if she could share any more secrets to the company’s customer service super sauce. ” Why is this important to customer service success and how do you train employees to recognize and act on unexpressed needs? A: We’ve got a vast list.

Customer Service 40

Customer Service Training 2012 Interviewing 40

Service Untitled

DECEMBER 10, 2010

Ask your readers as you send out regular emails, what kind of information they want to learn. Take care of your customers and attract new ones. . Take care of your customers and attract new ones. Think about buying some small branded useful gifts to give out as promotions; key chains, cups, coolers, umbrellas, etc.

Customer Service 40

Customer Service Holidays Promotion Social Media 40

Success

MAY 8, 2023

“As parents who often travel with family, we know and love Kimpton boutique hotels that are cool yet offer family-friendly perks like welcome gifts, Micro Kickboard scooter rentals and kid-style dining, to name a few,” says Julie Hawksworth, CEO and founder of Micro Kickboard. Kids can use the scooters while sightseeing around town.

Travel 176

Travel 2021 Collaborate International 176

Success

DECEMBER 14, 2022

Before becoming one of the most sought-after inspirational speakers on the TEDx roster, she rose through the ranks at Virgin Mobile Canada to earn the title Best Customer Service Agent in the Americas. I feel like I’m doing something more than just Christmas gifts,” said Rydzy. Mary Carlomagno. Secret Santa. ROBYN PASSANTE.

2017 279

2017 Gifts 2012 2001 279

Success

AUGUST 25, 2021

Throughout these years of hard work and discovery, I learned some things, some rules—life lessons that have helped me shape the way I approach situations. Should you be an accountant and crunch numbers all day because it will pay your bills, or should you look for a customer service job that will put your gift of gab front and center?

Social Media 246

Social Media 2021 Clothes Phones 246

Success

DECEMBER 21, 2022

I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. I’ve learned that my daily choices make a big difference in my long-term happiness. This year, my 50th, I’ll make changes. Too short, indeed.

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Mentoring Goals Clothes Expenses 345

Step It Up VA Coaching

OCTOBER 25, 2012

And they’re things that are not always mentioned when we talk about customer service. What I’m talking about is more than just good customer service. But do take the time to learn about them personally; ask about their families, their pets and hobbies, and show an interest in their lives.

Customer Service 100

Customer Service Gifts Purchasing Etiquette 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. And then she gave me the best birthday gift ever… “Would you be willing to be on a panel with Chris Brogan ?&# She is engaging and fun as well!” Absolutely. Just tell me when and where.

Customer Service 100

Customer Service 2009 Social Media 2008 100

Admin Awards

FEBRUARY 2, 2023

What have you learned about the administrative profession from running the awards? I think the biggest thing I’ve learned about the administrative profession is that administrative professionals are a rare combination of so many unique attributes that you don’t often see all in the same person. Additionally, I’m inspired by quotes.

Interviewing 52

Interviewing Administrative Professionals Medical 2012 52

Success

SEPTEMBER 6, 2021

Create Customers Attract your first customers Keep them coming back Step 6. Grow Your E-Commerce Business Create systems Automate everything Learn to delegate Collaborate Always Be Monitoring Step 7. Spoiler alert: my first e-commerce business was a failure—uh, I mean, a great learning experience. Or a service?

Social Media 258

Social Media Email Google Interviewing 258

Office Dynamics

DECEMBER 7, 2011

Learn to proofread with perfection, get a grasp on grammar rules and sharpen your editing skills. P.S. Free Bonus Gift. He has more than 30 years’ experience in business and manufacturing, primarily in the areas of management, customer service, training, and business writing with U.S. Sincerely, Alice Bumgarner.

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Administrative Professionals PDF Training Skills 100

Success

FEBRUARY 15, 2022

Leigh Burgess is a creative strategist who uses her gifts to help others. She is a leader who takes big swings and has created a multi-faceted organization dedicated to supporting clients and partners with strategic services, curated experiences and beautiful spaces. Leigh Burgess. CEO, founder, creative strategist.

Mentoring 312

Mentoring International 2021 Social Media 312

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Joan Burge will be blogging about each topic this week so be sure to check out the blogs and learn some notable tips.

2010 100

2010 Customer Service Gifts Networking 100

Office Dynamics

OCTOBER 25, 2009

The 16th Annual Conference for Administrative Excellence was one of our best ever thanks to our fabulous speakers, energetic attendees, and the fantastic customer service from Red Rock Resort and Spa. Joan Burge will be blogging about each topic this week so be sure to check out the blogs and learn some notable tips.

2010 100

2010 Customer Service Gifts Networking 100

LEADERASSISTANT.COM

OCTOBER 15, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. And I learned the ins and outs of pretty much being an office assistant and business came to, you know, fell into that.

AT&T 81

AT&T Mentoring Gossip Confidence 81

Musings of a High-Level Executive Assistant

JUNE 5, 2019

We learned this was the norm for the executive to show up 30 min or more late without notice every single time. We get that bigger and better paying projects come along, but there was also no diplomatic finessing that is the mark of amazing customer service and client relations.

Phones 40

Phones Interviewing Travel Email 40

The Small Business Blog

FEBRUARY 12, 2008

I mean, I don’t need certification and i’ve only learned to do home staging business right at home with a little help from a book guide I purchased online. Pricing by the hour can be great, but customers like to know what their final cost will be before commiting.

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Men With Pens

FEBRUARY 21, 2010

In fact, a friend of mine wrote out that last post by hand in blue and gold pen as a gift to me. We should revisit our knowledge, then and now, and see how much we’ve learned. So, did your youngest daughter learn to type with 10 fingers? I have it hung on my wall. I look at it every day. We should laugh over our goof-ups.

Travel 40

Travel 2010 AT&T 2006 40

Men With Pens

JANUARY 10, 2010

Unlike the person who seems mentally permalinked to 1994, I’m constantly learning new things at a tremendous pace, mostly just because I love it. Too many want to turn this critical aspect of their business over to others, without learning even the slightest part of it. What are the learning lessons?

2010 40

2010 AT&T Social Media Twitter 40

Men With Pens

MARCH 9, 2010

We want to learn more about the people we’re going to hire services from. Reply Stacey Cornelius ( @thestudiosource ) March 10, 2010 at 7:53 am A well thought-out website can show your customers you’re tuned into their needs. People are seriously fed up with lousy customer service. Kelly´s last blog.

2010 40

2010 AT&T Email Google 40