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Building respect as part of your company culture

Service Untitled

Out of the top industries which include airlines, banks, cell phone services, credit cards, hotels, insurance firms, internet providers, investment companies, medical insurance, and retailers, consumers ultimately choose good customer service over low prices. Customers deserve respect even if they are wrong.

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Small Business World News Round-up – 2009/12/15

The Small Business Blog

The small gain, along with a fifth straight increase in sales, raised hopes that businesses will begin restocking their depleted shelves, helping… Most small businesses plan no ‘09 bonuses, survey shows : More small-business employees can expect no end-of-year bonuses or gifts for 2009. Digg Furl Netscape Yahoo!

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Work Frustrations and Meaningful Work

Musings of a High-Level Executive Assistant

As an executive assistant, I knew I wasn't curing cancer or inventing anything, but that customer service role and making a difference in one executive's life was meaningful for me. Sure, it was based around time management and efficiency to better his/her life, but that also meant I helped their life and health overall.

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44 Ways to Kick-Start Your New Year

Success

I’m working on taking time off for visits, but in the meantime I’ll reconnect the old-fashioned way by writing, sending cards throughout the year; little gifts the family might enjoy, too. For health? Todd Duncan , sales expert and co-author of The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg.

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Don't charge by the hour! | THE SMALL BUSINESS BLOG

The Small Business Blog

Pricing by the hour can be great, but customers like to know what their final cost will be before commiting. Ideal Gift Said on November 27th, 2008 at 5:42 pm I always bill a customer for the job, as opposed to by the hour – I can’t stand being billed by the hour myself, as it can relate to how competent that person is at the job.

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Q & A: What questions should I ask my accountant before I start my.

The Small Business Blog

i got a used truck for $5000 which a relative bought for me as a gift so no payback there either. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

2007 100
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29 Beautiful Stories That Will Restore Your Faith in Humanity

Success

The captain didn’t hesitate, despite the small chance she could never fly again if having only one remaining kidney left her too weak to pass stringent pilot health standards. With a natural gift for storytelling, her presentations weave humor, wit and grace into powerful messages about acceptance and tolerance. But she was in luck.

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