article thumbnail

Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

The proliferation of social media platforms such as TikTok , Instagram and Facebook has extended the reach of grassroots efforts, enabling messages to “go viral” and reach a global audience. Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We

article thumbnail

7 Types of Competitive Advantages and How to Develop Yours

Success

Consider how flaxseed producers broke into the health market by differentiating themselves as high in omega-3 fats. Thanks to platforms such as Facebook, LinkedIn, and YouTube, virtually every industry and interest has an online community. Create a positive company culture and constantly improve your customer service.

Budget 279
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

“To Serve Man” – a critical look at customer service

Service Untitled

&# and brought up some interesting points about customer service and the lack thereof. Slater became a sort of folk hero of customer service contempt by more than 200,000 people on his Facebook’s fan page. People are fed up with poor customer service and customer service departments.

article thumbnail

How to improve customer satisfaction

Service Untitled

Now customer satisfaction demands the best service – not just the ease of checkout, or the customer service agent being available to address refunds, complaints, or make friends on Facebook, the customer wants to be sure you have their best interests in mind. photo credit: Debs (ò?ó)?.

article thumbnail

Six reasons every assistant should be using a corporate taxi service

Practically Perfect PA

The only transport available was the over crowded London Underground which my boss hated using and the beloved ‘Boris bikes’, which were somewhat of a health and safety hazard. Everyone that signs up to a GetTaxi Corporate Account will have access to a dedicated account manager and access to a 24hr customer service number.

Travel 100
article thumbnail

Top 5 Tips for Learning More About Your Customers

The Small Business Blog

Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo!

Learning 100
article thumbnail

The Customer Is Always Right!

The Small Business Blog

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. I look forward to connecting with you! Digg Furl Netscape Yahoo!

2007 100