ProAssisting Blog

MARCH 18, 2010

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Just another use of technology to bypass a level of technology that drives me batty. Share it with others. Share it with others.

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LEADERASSISTANT.COM

OCTOBER 8, 2023

CONNECT WITH JOE Joe on LinkedIn Joe on Instagram Joe on Facebook joerare.com level9virtual.com ABOUT JOE Joe Rare is an “underground” serial entrepreneur, investor, outsourcing expert, father and husband. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

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Service Untitled

AUGUST 7, 2012

Although someone who loves your service may only tell one or two new potential customers, the flip side of dissatisfied customers can wind up with the loss of 20 customers – both current and in the future. For instance if someone is angry with your business, it’s likely to appear via a Tweet or on Facebook.

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Service Untitled

FEBRUARY 6, 2013

The fast paced world of Twitter, Facebook, and Yelp combined with the technological advances of smart phones, interactive websites, and emails enable millions of users to make better informed decisions than ever before possible. Treat the customer with respect. Your call is very important to us.) Your call is very important to us.)

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Service Untitled

JULY 25, 2011

Facebook has become a ubiquitous part of our national culture – like it or not. Just this week the American Customer Satisfaction Index partnering with ForeSeeResults polled 70,000 users of websites and social networks including Facebook, Google, CNN and Wikipedia. Are we expecting to get something for nothing?

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Success

JUNE 8, 2022

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If you’re a consumer-facing company, then the biggest platform size in terms of reach are Facebook and YouTube,” she says. But… it’s great for customer service and for live media.”.

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Service Untitled

JUNE 21, 2011

Now that I’ve had some time and advice on how to fight one’s way through the telephone robotic customer service conundrum, I can always refer to Get2Human.com, GetHuman.com, or Fonolo.com. Google your problem first. Use Facebook and Twitter to fight back. Many times the answer is on the Internet.

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LEADERASSISTANT.COM

MAY 28, 2023

John Quincy Adams CONNECT WITH JENNIFER Jennifer on LinkedIn My Bilingual VA Website Instagram Facebook Twitter ABOUT JENNIFER Jennifer Chamberlin launched My Bilingual VA in 2016 after working as a Personal / Executive Assistant in Paris for 15 years. SUBSCRIBE Subscribe to The Leader Assistant Podcast so you don’t miss new episodes!

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LEADERASSISTANT.COM

APRIL 16, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

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Make or Break Moments

JUNE 4, 2010

Business professionals are using their name on LinkedIn, Twitter and Facebook so that they have one consistent brand image. What did you find? A number of references to your company, perhaps some LinkedIn answers, a blog comments or two? Did you also find a reference to a site that links directly to your name?

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Make or Break Moments

JANUARY 5, 2010

Whether they are using the status updates on LinkedIn, Facebook or tweeting away in 140 characters or less on Twitter – they are sharing their opinions. Real Time Reviews takes into account that people around the globe are jumping on the band wagon of telling anyone who will listen what they are doing right now. So what can you do?

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Service Untitled

OCTOBER 15, 2013

Through Facebook and Twitter, conversations can be measured to help attract new customers, and ultimately these customers can become advocates helping our businesses to grow. One can’t separate however, customer service with “social listening”; as Dell states it is a key part of the brand.

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The Small Business Blog

AUGUST 31, 2010

People use Google to search for products on both a local and national scale, if your business isn’t online then you are missing out on the 80% of people who turn to the Internet to find businesses to help them. Customer Service : When talking about putting your business on the map, customer service may seem like an alien thing to mention.

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Eat Your Career

NOVEMBER 17, 2011

In this instance, it was at the expense of exceptional customer service. I’m talking about more than customer service now. Our entire customer service experience would have felt different. And isn’t her role (primarily) to provide outstanding customer service? Share this on Facebook.

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Eco-Office Gals

OCTOBER 7, 2013

Every page product or service should have its own individual description or introduction and cutting corners and using the same copy just flags up Google duplicate content sensors – basically it doesn’t do your site any favors. Firstly attack your site content. Maximize Your Social Reach. step to getting your brand heard.

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The Small Business Blog

FEBRUARY 4, 2013

They are going to tweet about you, review you on Yelp, write about you on Facebook, leave their thoughts on Google, and email all of their friends about you. You know how when you start to type something into Google, the Google algorithm provides you with potential searches (presumably to save you valuable typing time)?

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Service Untitled

DECEMBER 6, 2010

It seems that bad customer service can benefit a business, and while companies scurry to hide their bad reviews and complaints from customers, others revel in the dishonesty. His mission statement echos, “if a customer costs him money, he tells them where to go.&#. It’s not even based on fact.

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Service Untitled

SEPTEMBER 11, 2012

According to Andy McMillan’s blog, a smashed violin and an account directed to help fund underprivileged children became an endless series of customer service personnel exchanges after McMillan’s accounts were frozen to cover possible future refund disputes. Received lousy customer service? photo by: iliveisl.

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Learning Customer Service Policies Social Media 40

Tips From T. Marie

DECEMBER 30, 2014

So called experts claimed that blogging had died several years ago when Twitter and Facebook exploded in popularity. Psst…Google really hates it. Customer Service Goes SOCIAL. Any customer with access to social media now has an audience of millions to share their gripes about your business with. They should.

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Service Untitled

MARCH 13, 2012

Traditionally large companies do not pay their first line of customer service representatives high salaries. Also, try to make a point not to insult the original customer service representatives. Often their behaviors and responses are required and thus considered appropriate answers to customer inquiries and concerns.

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Service Untitled

JULY 15, 2011

Before the days of Google however, it wasn’t easy to figure out the name of the right level of executive. Social media, namely Facebook and Twitter get unhappy customers attention. Businesses are paying more attention to tracking complaints because they want to mitigate negative effects against their product or service.

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Stephanie LH Calahan

JULY 1, 2011

What sets Batchbook apart from all of the other Customer Relationship Management (CRM) tools out there? Our great customer service! We offer new customers a two hour one-on-one consultation with a BatchBlue Onboarding Specialist to help them customize their account to their specific needs. I know this to be true! 

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Service Untitled

JANUARY 13, 2012

Stabucks UK has a lot of unhappy customers today after the company decided to change the terms of their loyalty program. Now it seems that Facebook is buzzing with caffeinated complaints because of the changes as consumers post everything from their disappointments to threats of shredding their loyalty cards.

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Customer Service Purchasing 2011 AT&T 40

The Small Business Blog

MARCH 21, 2010

Make the necessary changes once you know exactly what your customers want. « Why Your Small Business Needs A SWOT Good Customer Service Can Go A Long Way » « Previous Entries This entry was posted on Monday, March 22nd, 2010 at 7:00 am and is filed under SME-Blog. Digg Furl Netscape Yahoo!

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The Small Business Blog

MAY 18, 2010

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. I look forward to connecting with you! Digg Furl Netscape Yahoo!

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Eat Your Career

SEPTEMBER 13, 2010

A friend of mine, struggling to become an actor, finally accepted a fulltime position as a customer service trainer. Share this on Facebook. Post on Google Buzz. The job they had taken to make ends meet on the way to another destination turned out to be more than just a stop along the road. Share this on del.icio.us.

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Tips From T. Marie

AUGUST 20, 2010

As you can see, as a service provider it can be very easy to slip from contractor status to employee unknowingly, simply believing yourself to be providing good ‘customer service’. Share this on Facebook. Post on Google Buzz. This would indicate an employer-employee relationship. Share this on del.icio.us.

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Service Untitled

JANUARY 27, 2011

In today’s market, customers use online and offline engagement with each other or with a company, and with this avalanche of data, customers make their decision where to shop, how much to spend, and who gives the best service and support. Will customers pay extra for superior customer service?

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The Small Business Blog

APRIL 27, 2010

WinWeb.com are running a weekly competition where you can pitch your small business idea or service, free of charge, on their Facebook page. Then, all you need to do is get your clients, customers, affiliates, friends and family (thanks to Cole, see comment 5 below) to vote for your pitch using the “like&# button.

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Eat Your Career

APRIL 13, 2011

At some point, they pulled the footage from the branch security cameras and, as I flipped through photos of myself smiling and giving what appeared to be excellent customer service to a man on the FBI’s watch list, I could hardly believe my naivety. Share this on Facebook. Post on Google Buzz. Share this on del.icio.us.

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Learning Stress Customer Service Google 100

The Small Business Blog

AUGUST 6, 2010

Read more about Waste Notes here and if you would like to enter WinWeb’s Pitch of the Week competition visit our Facebook page for more information – you could win superb free publicity for your small business! My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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The Small Business Blog

JULY 30, 2010

WinWeb Pitch of the Week -Domoticware by susan.bryant on Jul 31, 2010 The winner of WinWeb ’s Pitch of the Week competition this week is Monoj Phatak, founder of Domoticware , a company that is that are innovative from a customer perspective, not just from an engineering perspective. « John Needs YOU! Digg Furl Netscape Yahoo!

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The Small Business Blog

MAY 25, 2010

Facebook – Facebook is a fantastic way to build a buzz around your business. If you create a Facebook page for your business it is a great place to direct people to in order to find out more about your business and to hear what you’ve got to say about your area of expertise. But perseverance and determination can pay off.

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The Small Business Blog

JULY 23, 2010

Read more about KafeChew here and if you would like to enter WinWeb’s Pitch of the Week competition visit our Facebook page for more information – you could win superb free publicity for your small business! My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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The Small Business Blog

JULY 16, 2010

Read more about Uni Baggage here and if you would like to enter WinWeb’s Pitch of the Week competition visit our Facebook page for more information – you could win superb free publicity for your small business! My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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The Small Business Blog

JUNE 26, 2010

Read more about Student Aid here and if you would like to enter WinWeb’s Pitch of the Week competition visit our Facebook page for more information – you could win superb free publicity for your small business! My Web StumbleUpon Google Bookmarks Technorati BlinkList Newsvine ma.gnolia reddit Windows Live Tailrank

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