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Underwriting employees’ educational expenses tax-free

BMT Office Administration

You may underwrite all of the employees’ educational expenses tax-free, even if the education leads to a degree, if one of these conditions applies: The education is required by you or the law so employees can keep their present salary, status, or job. The education maintains or improves employees’ skills needed in their present jobs.

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Consumer Reports says Apple does customer service better

Service Untitled

The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT. L LISTEN.

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4 Ways to Identify Your Ideal Client and Prime Your Business for Growth

Success

These are bread-and-butter accounts that help you meet basic expenses and smooth out the times when business is slow. Most entrepreneurs consider those four factors critical in rating their present clientele. Consider just how stable each of your clients is.

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Of car dealerships and customer service

Service Untitled

Jaguar of North America has just been recognized as a JD Power 2011 Customer Service Champion which means they have excelled in their own industry by delivering superior service to their US customers. According to JD Power, Jaguar is noted for standing out by satisfying customers with new-vehicle sales experiences.

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Raising the bar for lawyers and customer service

Service Untitled

Do you think lawyers conduct surveys about customer satisfaction ? Actually, most attorneys I have spoken with in the last few days maintain that client relationships don’t fall under the topic of customer service. Is it any different what was presented to the buyer and me yesterday? Their expertise in legal.

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Introduction to Procedures: Usage, Terminology, and Tips for Getting Started

All Things Admin

Ultimately, well-defined procedures save you and your team members time, provide clarity, and ensure consistency, compliance, and customer service across the board. Example: A webinar prep checklist for presenters , listing critical tasks and system checks before speaking. Everything is right there in your procedures manual!

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“To Serve Man” – a critical look at customer service

Service Untitled

and brought up some interesting points about customer service and the lack thereof. Slater became a sort of folk hero of customer service contempt by more than 200,000 people on his Facebook’s fan page. People are fed up with poor customer service and customer service departments.