Customer Service Examples UPS Verizon 
Service Untitled
SEPTEMBER 15, 2009
Service Untitled The blog about customer service and the customer service experience. Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)
Service Untitled
FEBRUARY 19, 2010
Service Untitled The blog about customer service and the customer service experience. The cameras were only set up in one spot and focused on the monument through the arch. Delivering superior customer service is also a perception. Was that real? Is it realistic?
Customers Rock!
MAY 10, 2012
I have attended two of these events in the past – as a Lithium customer (Verizon). Good News for Social Customer Service. I was happy to see a renewed focus on both sides of social business – customer service, as well as marketing. Here are some of my key takeaways.
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