Remove Customer Service Remove Examples Remove Purchasing Remove Review
article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

article thumbnail

Why Is It Important To Enforce Your Pricing, Everywhere?

Allwork

This means that retailers can still offer discounts and promotions — for example, Alliance offers discounts on the setup fee rather than the products themselves. Positive experience for clients When customers experience disjointed channels, they see a disconnected brand. What if you want to discount the price?

Policies 271
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Save Money on Your Car Insurance

Success

But it’s a good idea to review your policy to ensure you have the best car insurance and check for a better price every six to 12 months, depending on when your policy renews. Customer service and the ability to pay claims quickly and easily should also factor into your decision—not just how much money you can save on your car insurance.

Policies 141
article thumbnail

From Reach to Relationships: microMarketing Chapter Review

Customers Rock!

I was recently asked to participate in a review of Greg Verdino ’s book MicroMarketing: Get Big Results by Thinking and Acting Small This is not to be an ordinary book review, however, although I enjoy doing those on occasion. I was asked to participate in a chapter-by-chapter review. This is a customer-focused approach.

article thumbnail

Service Untitled» Blog Archive » Help your customer service staff.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. The pleasant voice on the Zappos end assured her that she could return the dress, and there would be no delivery or return charges; just that the customer would have to “touch&# the box to return it.

article thumbnail

When customer service defines a business culture

Service Untitled

I doubt there’s a customer service story about successful culture that does not include the examples of Zappos or the Ritz Carlton, but don’t we all want our own unique successful culture? And that was before the bride purchased even a garter. Do we want to deliver a better or different product? There are no.

article thumbnail

Is self-service better than live customer service?

Service Untitled

Amazon and Netflix are just more examples of consumers using self-service. According to a recent article from the Harvard Business Review, customers ultimately don’t want a relationship and prefer the use of machines, but doesn’t the relationship depend on whether a customer has a good or bad result with a machine?