Customer Service Etiquette Networking Organization 
LEADERASSISTANT.COM
JULY 2, 2023
In this episode, Jen talks about creating structure in your role, professional etiquette, and adapting quickly to changes at work. Prior to that, she worked many freelance positions for non-profit organizations and theaters. LEADERSHIP QUOTE To say you have no choice is a failure of imagination.
Professional Assistant Blog
JULY 17, 2009
Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner. Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty?
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Office Dynamics
APRIL 2, 2015
Organization skills. Customer-service focused. Great networking skills. Good communication skills. Team player. Interpersonal communication skills. Detail oriented. Positive, can-do attitude. Ability to prioritize. Accountable. Trustworthy. Ability to remain calm under pressure. Excellent calendaring skills.
Professional Assistant Blog
SEPTEMBER 9, 2008
Money, of course, is important, but what about the customer? Providing excellent customer service is crucial. Passing the buck to another co-worker or department can result in customer frustration and might end in a spin off of negative results. Keep in mind that they are the ones that are paying your salary.
Service Untitled
OCTOBER 28, 2010
Service Untitled The blog about customer service and the customer service experience. Software spots negative and positive comments specific to the organization. For Choice Hotels and Gaylord Hotels , data will reflect service, rooms, and employee behaviors; tracking trends both good and bad.
Service Untitled
JULY 15, 2011
Now the average customer can get immediate gratification; no phone calls to the organization to find out the CEO’s name and no waiting weeks for a response as the letter snakes itself around various departments looking for a solution. Social media, namely Facebook and Twitter get unhappy customers attention.
Service Untitled
AUGUST 26, 2010
Service Untitled The blog about customer service and the customer service experience. This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list.
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