article thumbnail

Received lousy customer service? Complain about it on Gripevine

Service Untitled

.” Started by singer David Carroll of Nova Scotia, Carroll’s own negative experience with United Airlines made headlines when baggage handlers threw the singer’s band equipment and his own $3500 guitar haphazardly into the baggage compartment on the plane as Carroll watched helplessly from his airplane window.

article thumbnail

The September Surge Is Here: How Job Seekers Can Prepare to Land the Role

Success

“A great example of this would be, instead of stating that you took calls at the front desk, explaining that you fielded 250 calls each week as the first point of contact for the organization,” she says, adding that this is more impressive and communicates how well equipped you are to take on a task.

Resume 264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Employ more customer service options to provide a concierge level of excellence

Service Untitled

It’s true that not every company can employ the 24/7 quality phone service of a corporation like American Express, but customers look for the least amount of work they have to do in order to be the happiest with their purchases. In 2011, over 72.6 In 2011, over 72.6

article thumbnail

Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel!

Office Dynamics

Hotel Requests or Repairs: Most hotels do their best to provide good customer service, neat and fully functional sleeping rooms, efficient staff, and tasty food. Equipment does burn out or needs maintenance. Call the front desk from your hotel room phone and state your issue. This is just a simple truth. Remain calm.

Travel 205
article thumbnail

Practically Perfect PA Visits: The Hay Adams DC

Practically Perfect PA

Each room is equipped with the following: Etro toiletries. Custom Italian bed linens and bath towels. The fitness centre is particularly good and the high-tech equipment well maintained. The location is fantastic as is the customer service and the hotel amenities. Plush microfiber bathrobes and slippers.

Travel 100
article thumbnail

Joshua Jahani – Managing director of Jahani and Associates | Maximizing Your Financial Potential in the Future of Work

Allwork

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. The fees just won’t support it.

article thumbnail

Miro Miroslavov CEO & Co-founder OfficeRnD | Embracing Flexibility in Business

Allwork

That’s the same percentage going back into the late ninety s and early two thousand s that the entire PC industry grew, right, faster than the mobile phone industry has grown. That nomadism is something that we are all very comfortable with these days, primarily because of the advances in technology and equipment.

2015 246