Remove Customer Service Remove Email Remove Learning Remove Social Media
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Best Virtual Assistant - Qualities of a Top-Notch Executive Assistant

ProAssisting Blog

They possess a strong foundation in administrative duties, adeptly handling scheduling, email management, and organizing information. Moreover, their skill set often extends to areas such as research, data analysis, social media management, customer service, and even technical support, depending on the organization's needs.

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How to Protect Yourself from Online Scams

Success

If you’ve felt like the number of scammy emails coming through your inbox has risen in the last year, you’re not alone. Listen to this week’s episode of the rich & Regular podcast about coping with financial fraud and continue reading below to learn how to protect yourself from online scams. . Be wary of social media.

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Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

And build them out for every type of media you may one day use. That includes banners of various sizes for social media as well as templates for brochures, catalogs, newsletters for your email marketing strategy —anything you may conceivably use as your business grows. Maximize brand scalability through social media.

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How to survive customer service blunders in the world of social media

Service Untitled

Jeff Woodland, a blog writer for Genesys recently equated himself to having been a “social vampire” in his customer service dissatisfaction with his Internet provider and contends a business’ reputation can be greatly harmed via Facebook, Twitter, and company forums.

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Cinch.fm Audio Service Shuts Down - Lessons We Can Learn on Customer Service & Not Counting on One Platform

Stephanie LH Calahan

Friday night I learned that one of my favorite pod-casting sites, Cinch.fm , was shutting down.    I was hit by the lack of customer service too, but we can certainly learn from this story; so that is what I'm going to share today.   The news hit me like a lead brick.  AudioBoo  [link].

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What Is a Good NPS Score?

Success

You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly. You may even use the survey as an opportunity for further direct engagement such as with follow-up direct calls, emails or product offerings. High-Quality Products and Services.

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Artificial Intelligence at Work: How Office Professionals Can Build A.I. Skills for the Future

Eat Your Career

You can’t spend more than two minutes on social media without being inundated by self-proclaimed “experts” telling you how A.I. It simulates human intelligence because it learns from experience and gets smarter (which sounds wild!). Like anything, there’s a learning curve. tools have flooded the market.

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