LEADERASSISTANT.COM

MARCH 19, 2023

. – Brené Brown CONNECT WITH JESSICA Jessica on LinkedIn chatGPT Resource from Jessica chatgptforexecutiveassistants.com chatGPT book ABOUT JESSICA Jessica McBride is an emotionally intelligent and organized business partner with over 10 years of experience in supporting executives. You can email me at podcast@leaderassistant.com.

2021 86

2021 Restaurants Customer Service Budget 86

LEADERASSISTANT.COM

JULY 2, 2023

Prior to that, she worked many freelance positions for non-profit organizations and theaters. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

2013 69

2013 Etiquette Restaurants Customer Service 69

LEADERASSISTANT.COM

JUNE 18, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

2019 78

2019 Restaurants 2020 Customer Service 78

LEADERASSISTANT.COM

MAY 28, 2023

She is a good communicator, takes the initiative and has exceptional organization skills. Based near Paris, Jennifer now works with multilingual coaches, consultants and entrepreneurs providing a wide variety of services to support their businesses. Join my email list here if you want to get an email when a new episode goes live.

2016 85

2016 Restaurants Customer Service Budget 85

Success

OCTOBER 11, 2021

In the interview, passion about your company and mission are great. Likewise, engage with relevant organizations through donations or voluntarism. Create a positive company culture and constantly improve your customer service. Make sure that hire counts. Be proactive in your recruitment process.

Budget 279

Budget Facebook Salary Resume 279

LEADERASSISTANT.COM

DECEMBER 31, 2023

With a commitment to upholding the highest standards of professionalism, she goes beyond the traditional administrative role to advocate for the executive and the organization. Join my email list here if you want to get an email when a new episode goes live.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

JANUARY 28, 2024

With a deep respect for the role of Executive Assistants, Ellen also partners with organizations and executives to design robust career pathways that foster growth and development in this vital profession. Join my email list here if you want to get an email when a new episode goes live.

Restaurants 76

Restaurants Customer Service Budget Training 76

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. Join my email list here if you want to get an email when a new episode goes live.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. Join my email list here if you want to get an email when a new episode goes live.

Goals 75

Goals 2004 Restaurants Equipment 75

LEADERASSISTANT.COM

NOVEMBER 19, 2023

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. Join my email list here if you want to get an email when a new episode goes live. Jared Kleinert is the Founder/CEO of Offsite.

2015 79

2015 Networking 2013 Restaurants 79

Service Untitled

APRIL 11, 2012

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

Service Untitled

APRIL 10, 2012

Boyfriends, husbands, and significant others complained about flowers not arriving, damaged products, hundreds of botched deliveries, and an acute shortage of customer service personnel. Only a few dissatisfied customers ever received an answer on that ominous February 14th.

Customer Service 40

Customer Service 2012 Gifts Holidays 40

Allwork

MARCH 4, 2024

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

AT&T 246

AT&T Stress International Training 246

Stephanie LH Calahan

JULY 1, 2011

.  In simple terms, a CRM tool if used correctly, can help you manage all of the communication you have with your prospects, clients/customers, people you network with, service providers and more.    It is your memory -- only organized!  Our great customer service! I know this to be true! 

Interviewing 100

Interviewing Google Docs Customer Service Networking 100

Laughing all the Way to Work

JULY 12, 2010

© Copyright Patricia Robb 2010 12 July, 2010 Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie® Award winner Lynn Holgate, an Executive Assistant at High Performance Technologies, Inc. Admin in the Spotlight: Interview with Lynn Holgat. Lets enjoy our day together.© Oh where or where is my password?

2010 100

2010 Interviewing Time Zones IAAP 100

Make or Break Moments

JULY 1, 2010

I learned a great deal from her regarding social media marketing, organizing my time better and walked away with a lot of tools. June 20, 2010 Sheila Clover English , Social Network Committee Chair , International Thriller Writer’s Organization I didn’t know Sheila. com as my email address). Has that happened to you?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Customers Rock!

MAY 5, 2011

It is not a social media book (more on that in The Story below), but social media is woven throughout the book (as it should be woven throughout a company’s marketing and customer service strategies). It is also not a customer service book (but that is an important tenet). But customer service is not enough.

Customer Service 100

Customer Service Social Media AT&T Interviewing 100

Musings of a High-Level Executive Assistant

AUGUST 19, 2013

Can you possibly write a blog piece on how to know the red flags/warning signs in an interview of a second assistant? She interviewed well! Interviews are tricky because no one will admit or see themselves as NOT a team player or admit to being difficult. By testing skills (see below link) and really good interview technique.

Interviewing 40

Interviewing Resume Skills Promotion 40

Service Untitled

FEBRUARY 7, 2012

This is the second of a four part interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here and part two here. ” Service Untitled: Interesting. But they have to have an expectation of doing on average, a certain number of emails an hour.

Interviewing 40

Interviewing Phones Training Skills 40

Make or Break Moments

JANUARY 5, 2010

Companies need to quickly get on board with reading what is being said about them on line – hopefully it is ALL GOOD – but on the off chance it isn’t, Twitter will become the fastest, easiest, most visible way for companies to “nip it in the bud&# and show consumers they are on top of their customer service.

2010 100

2010 Customer Service 2009 2008 100

LEADERASSISTANT.COM

OCTOBER 22, 2023

She has a passion for the EA role and the value it brings to organizations. She is a co-author of The Heart of CEO Effectiveness, which reinforces the value and impact the EA role has within an organization. Join my email list here if you want to get an email when a new episode goes live. I love where I’m at.

Management 98

Management AT&T 2018 Training 98

Service Untitled

OCTOBER 26, 2010

Service Untitled The blog about customer service and the customer service experience. More than price, since companies vie for the best prices all the time, is to make truly lasting impressions in order to win customer loyalty. So what comprises quality customer service and how can we do it better?

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

AUGUST 30, 2010

Service Untitled The blog about customer service and the customer service experience. Elizabeth used to spend countless hours replying to customers and answering questions by email; so much time that she didn’t have time for her own family, so what did she do? There are no.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Service Untitled

JUNE 22, 2010

Service Untitled The blog about customer service and the customer service experience. Using a simple, quick customer survey can show us how our staff meets commitments, how flexible they are as well as their working knowledge, and surveys are easily adaptable to a company’s own needs.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

Service Untitled

OCTOBER 21, 2009

Service Untitled The blog about customer service and the customer service experience. These companies generally don’t place a huge emphasis on phone-based customer service and want to reduce the cost of the customer service they provide. email, web, etc.). email, web, etc.).

Customer Service 40

Customer Service Phones Promotion AT&T 40

LEADERASSISTANT.COM

OCTOBER 29, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Join my email list here if you want to get an email when a new episode goes live.

AT&T 73

AT&T Retirement Travel Networking 73

Success

JUNE 20, 2023

Study the interviews, speeches, biographies and autobiographies of successful men and women. You’ll find that they all had one quality in common: They were all described as being “extremely well organized.” Interestingly, I find that the more ‘non-work’ stuff I take on, the more organized and efficient I become overall.” “I

Management 306

Management Goals Learning Email 306

Musings of a High-Level Executive Assistant

JANUARY 8, 2013

I left employment there when a union was successful in organizing the clerical staff. This company is so ginormous I am having a dizzy time of trying to wrap my brain around what all they do – various forms of power, civil engineering, and then the IT services side of it. I jumped around 4 other jobs and then landed my dream job.

Attire 40

Attire Etiquette Clothes Time Zones 40

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. Customer service must go above and beyond what the end-user might expect.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

Recruit CRM

JANUARY 10, 2022

It automates administrative tasks, for example, faster interview scheduling and job advertising. Recruitment marketing tools assist in optimizing employer branding on career sites and help to track and organize candidates. It’s essential for large organizations where hundreds or thousands of applicants may apply for just a few roles.

Cover Letter 68

Cover Letter Interviewing Social Media Phones 68

Recruit CRM

AUGUST 10, 2020

So, if a candidate is applying for a ‘customer service’ job, she needs to highlight in the resume , similar jobs held before or even the ‘service’ or ‘support’ aspect of other jobs held earlier. Before a Job Interview. Prepare a list of questions that you may like to ask the interviewer. for the Interview.

Interviewing 52

Interviewing Salary Resume Negotiating 52

Success

MARCH 4, 2024

Essentialism: The Disciplined Pursuit of Less By Greg McKeown You won’t fulfill your dreams, change the world or make an impact if you’re simply reacting to everyone else’s expectations and requests through a bombardment of emails, meetings, calls and commitments. Brave New Work: Are You Ready to Reinvent Your Organization?

UPS 287

UPS Social Media Etiquette Health 287

Success

AUGUST 3, 2021

These benefits make it tempting to want to “type” your co-worker, but Enneagram teacher and coach Casey McCollum , who helps executives and leaders of organizations improve their team dynamics through the Enneagram, emphasizes that observed behavior and internal motivations are not the same. Type Five: The Thinker.

Environment 306

Environment Gossip Negotiating Salary 306

Success

FEBRUARY 15, 2022

Jean Accius is Senior Vice President at AARP, the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they want to live as they age. That was when she started to build her business, organically, with the power of social media. Jean Accius. Senior Vice President.

Mentoring 312

Mentoring International 2021 Social Media 312

Allwork

AUGUST 14, 2023

We’ve used technology to provide customer service. We’ve used technology to acquire customers, and we’ve used technology to help communicate opportunities to investors in ways that I think the bigger folks in the industry haven’t. The fees just won’t support it. Not much difference.

Management 241

Management AT&T Equipment Environment 241