Success
MARCH 13, 2022
In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. consumers would pay more for a better service experience and that 89 percent have stopped doing business with a company after experiencing poor customer service. These steps can help you deliver superb customer service.
LEADERASSISTANT.COM
OCTOBER 8, 2023
In this episode of The Leader Assistant Podcast, Joe talks about recruiting, training, and managing virtual assistants, email management, tips for business process standardization, and the biggest mistake he’s ever made in working with an assistant. The road was definitely made of dirt with a lot of potholes.
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On The Job
OCTOBER 11, 2021
A recent study of providing better customer service also provides some real insight into how we can all become better listeners, whether it's dealing with a customer or a colleague. This means that instead of saying something generic like, "I'll help you with that," or "That can be fixed," you are more definitive in your answer.
Small Business CEO
JUNE 3, 2013
By definition, customer service is what you offer an individual before, during and after a transaction. While this concept seems simple enough, truly exceptional customer service is getting harder to find. The difference is that the personal connection you make with prospective customers adds value to your brand.
Service Untitled
FEBRUARY 8, 2011
Customers are definitely interested in low competitive prices, but if you’re a small to medium company, there’s going to be a problem competing with the large companies, so the focus is going to have to fall on customer service if you’re going to survive. per gallon of gas to drive to the stores.
Eat Your Career
AUGUST 28, 2023
Just kidding…It’s not quite there yet, but you can definitely see the potential. Huge time savings are definitely possible with Artificial Intelligence, but most of us won’t experience that immediately. This includes personal identification information (like phone numbers, email addresses, social security numbers, etc.)
Success
MARCH 24, 2022
In Black’s Law Dictionary, 3rd edition (published prior to 1969), the definition of commercial impossibility is “a trip to the moon.”. Your emails go unanswered , and people who promise to get back to you disappear like Houdini. Decca Records told the Beatles, “We don’t like the sound, and guitar music is on the way out.”
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