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2009 Reviewed: Our Top 25 Most Popular Articles

Small Business CEO

27 Twitter Applications Your Small Business Can Use Today. 31 Twitter Apps Your Business Should Explore. 300+ Completely Free Twitter “Follow Me&# Buttons and Icons. 50 Small Business Twitter Lists. 10 Twitter Tools For Your Small Business. ••••. Using Online Surveys Effectively. ••••. Social Media.

2009 40
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Why Don’t You Engage Your Customers in Social Media?

Small Business CEO

With some 750 million users on Facebook, along with a reported 200 million using Twitter, it is obvious that many individuals use these and other such sites for more than just a fad. For those who predicted such a forecast, they’ve been proven wrong. Social media is not going anywhere anytime soon.

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Service Untitled» Blog Archive » Rewarding Volunteers

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites. What do you do to reward your volunteers?

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Service Untitled» Blog Archive » Interview with Doria Camaraza.

Service Untitled

Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. We have a small, but mighty social media response team and have a Twitter handle. Answer: Through our listening posts.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions. The software program has pre-written responses for repetitive questions.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

You need to actually get out there and hear people, whether through interviews or surveys or combing through product reviews or forums. “It Launch a survey. Create a five-question survey and put it in front of your ideal audience. I still survey my audience regularly so I can know what they want, not assume.

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106 Thoughts on Overcoming Overwhelm in a Freaked-Out World

Stephanie LH Calahan

Once that is done, survey what is left and find the next easiest thing you can do. When your credit card statement comes in, and after you have paid the bill, place the statement along with your month-end bank statement in the file folder. And no checking email, facebook, twitter or any other distraction. You heard me.

AT&T 100