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APRIL 28, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites. What do you do to reward your volunteers?

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Credit Card Customer Service Gifts Etiquette 40

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OCTOBER 7, 2010

Powers and Associates award for highest customer satisfaction with credit cards companies and that speaks volumes. We’re not looking only at our competitors in the credit card industry. We have a small, but mighty social media response team and have a Twitter handle. Answer: Through our listening posts.

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Interviewing Customer Service Social Media Credit Card 40

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AUGUST 30, 2010

Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions. The software program has pre-written responses for repetitive questions.

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Customer Service Social Media Credit Card Etiquette 40