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How credit card companies offer different levels of customer service

Service Untitled

Credit cards are an important way of life for most Americans. According to CreditCards.com , the average consumer has nearly $16,000 in credit card debt, and the average interest rates of credit cards range from 10.37% for those with excellent credit to 28% for instant approval credit cards.

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13 Ways You Should be Using Your Smartphone for Business

Tips From T. Marie

Not to mention sharing on social media. Connecting with your market via social media or a business blog is the new full color brochure. With photo editing apps you can turn something less than stellar into social media stunning. Social Posts & Meme’s. It’s social media gold.

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Why Don’t You Engage Your Customers in Social Media?

Small Business CEO

Simply put, they’re avoiding using social media to attract and engage consumers, therefore dropping the ball when they could be scoring a touchdown. For those small businesses not exercising their possibilities in social media, they stand the potential of falling behind their competitors and missing out on increased revenue and more.

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Is It OK To Be Facebook Friends With Your Boss? 5 Steps That Lead You To a Yes

Small Business CEO

The difference, however, between interacting face to face and interacting through social mediums is the idea that the social networking accounts come home with you, while the office is left behind at 5:00. While Twitter and LinkedIn are professional and usually appropriate, Facebook is another story.

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5 Ways to Save Money This Holiday Season (Without Disappointing Anyone)

Success

Refuse to enter January with a new pile of credit card debt There’s a reason credit card companies love the holidays. This is precisely how credit card companies generate substantial revenues, as consumers end up paying for decades to come.” But you don’t have to be a part of their game.

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Focus on Customer Service in 2010 (Finally?)

Customers Rock!

Frank Eliason mentions the new commercial for the Chase Sapphire credit card service. I am hearing more and more that “Customer Service is the New Marketing&# from smart folks in the social media space (including in the above post from Frank Eliason ). And it is a good thing they are doing so.

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Do consumers who spend more get better service?

Service Untitled

If 60% of customers tell their friends of a bad experience, 31% share their experiences on Facebook and other social media, and 20% write reviews, we definitely need a positive service recovery when our most sophisticated technology fails to remedy a customer’s displeasure.