Interview Skills by Alex Freund Alex Freund Career coacing Facebook landingexpert LinkedIn Social Media TwitterStarting around 2008, many organizations’ human resources departments needed to eliminate their own staffs, and thus many of the traditional human resources functions got bounced over to the respective hiring managers. MORE >>

My discussion was on social media analytics, and I wanted to share some of my thoughts. Jeremiah Owyang defined social analytics as  “The practice of being able to understand customers and predict them using data from the social Web.&# His book is a great read on social analytics. Facebook Fans. Feedback. MORE >>

You need to develop a presence on social media to help you grow your small business and form that all-important relationship with customers. What are the social media metrics you should be watching to ensure your company is headed down the right path? How social users act. Social MediaYou get it. MORE >>

The social media revolution has changed the way that successful small businesses interact with customers and reach out to new markets. These six benefits will show you how important it is for your small business to start using social media. Social Media Increases Website Traffic. Social Media MORE >>

I had the opportunity recently to talk to Ed Abrams about how the company he works for uses social media and how it’s helped them to increase sales, loyalty and brand engagement. Yes, he works for a little company called IBM, and they’re crazy about social media. That’s whats driving IBM’s social media approach. MORE >>