Success

OCTOBER 4, 2021

Check your credit report quarterly. We advise checking your credit report as part of your financial well-being, but it’s also a great way to make sure someone isn’t using your bank or credit cards without your knowledge. Be wary of social media. Don’t use public wifi. Consider using a password manager.

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Service Untitled

SEPTEMBER 16, 2013

This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

Customer Service 40

Customer Service Credit Card Social Media Agencies 40

Make or Break Moments

SEPTEMBER 3, 2010

Claire’s prefers customers who pay with credit cards Or perhaps Claire’s only wants you to spend LESS than $40 It is better to receive two bad $40 checks than one $75 bad check Gosh. One of the things I love about life is that it never ceases to provide lessons. So what do you think?

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Service Untitled

JULY 7, 2010

Service Untitled The blog about customer service and the customer service experience. Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Small Business CEO

JULY 1, 2013

Positive reviews from sites such as Yelp, Foursquare and especially Google Places (aka Google Plus Local) not only further boost your search engine rankings, they also provide customers with the confidence they need to get out their credit cards. Assign 1-2 (or more) members of staff to monitoring social media channels.

Google 40

Google Social Media Credit Card Agencies 40

Small Business CEO

NOVEMBER 14, 2011

A sales team makes phone call quickly, so they need to have their information up-to-date at all times. Customer Service – Ironically enough, you’ll want to make sure your CRM software has a good customer service department. Fortunately, many software companies will give you a free trial.

Credit Card 40

Credit Card Customer Service Finance Social Media 40

Service Untitled

AUGUST 30, 2010

Service Untitled The blog about customer service and the customer service experience. Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40