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How to Protect Yourself from Online Scams

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Check your credit report quarterly. We advise checking your credit report as part of your financial well-being, but it’s also a great way to make sure someone isn’t using your bank or credit cards without your knowledge. We’ve all accidentally given out more information than we intended to on social media.

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How to Save Money on Your Car Insurance

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Understanding the coverage types and dollar limits on your current policy can help you ask informed questions and compare insurance companies one-to-one. You’ll likely need to supply personal information like your name, email, phone number, driver’s license and vehicle information and your current insurance policy details.

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Tech of the week: TransferWise

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You simply enter your bank or credit card details and the information about where you want the money to go. I use TransferWise a few times a month and I really like the service. This nifty technology means that the money never crosses international borders which would normally incur bank charges.

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Mayday! Customer service guaranteed to rescue users in times of need

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Amazon is stepping up the customer service game for users of the new Kindle Fire HDX. So if you’re confused by the predecessors and have used YouTube videos or Googled your questions for years, the new age of customer service may be setting Amazon apart from their competition.

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How not to act when customer service fails miserably

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This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?

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‘WOW’ customer service has to be reliable and consistent

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With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

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Customer service for Web users?

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Isn’t that all part of customer service; to protect our privacy wherever we shop? Let’s face it; consumers don’t want to be tracked, and I shutter to think what is being done with the personal information these “cookies&# gather on me whenever I search the Web. photo credit: red.es.