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The Rise of Coworking and the Variable Cost Economy

Small Business Labs

Coworking turned a fixed cost (long term lease) into a variable cost (month to month membership).    We've long considered the shift to variable costs to be a key megatrend of the new economy. The shift to variable costs continues to be a megatrend.   Consumers are also avoiding fixed costs

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Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Eryn talks about the real cost of an executive’s time, the trending transition from EA to chief of staff, and how relationship management is an under-utilized skill for executive support.

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Customer service at “stake” at Morton’s Steakhouse?

Service Untitled

Peter Shankman is an author and frequent customer service blogger who has an impressive 100.000 Twitter followers, so the other day he used an experience to allegedly show how companies treat their good clients. I don’t eat meat.).

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Tips for the Tourist in All of Us: The Savvy Admin’s Guide to Travel!

Office Dynamics

Taxi: Your choice should depend on the city you are traveling to, the distance you will be going from the airport to the hotel, and any other local traveling you will be doing—such as going from a hotel to a restaurant; plus the time of your arrival (are you arriving after dark and traveling alone?). It takes being proactive and organized.

Travel 205
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I’m telling my friends about the bad customer service

Service Untitled

We go out for a Saturday night dinner with our neighbors, our relatives or our co-workers and the conversation most likely centers around that last unhappy experience at the airport, the restaurant, or the mall. Still imagine all the damage this entire bad customer service experience has had on the business.

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The Ultimate Customer Compliment

Customers Rock!

And there is one movie scene on customer service that stands out for all time when it comes to winning customer recommendations. It takes place in a restaurant, and Harry, played by Billy Crystal, boasts about his prowess as a lover. And it’s a great statement on customer service. It’s hilarious.

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Zoe Ellis Moore Founder of Spaces to Places | Navigating the Changing Needs of Today’s Professionals: Trends in the Flexible Workspace Industry

Allwork

It costs so much with some of this equipment as well. The Instant Office report was fascinating from this year, this of September, and it was all about service and just basic things of great customer service there. And so these niche providers of specialists are coming up as well. You want things to work.

AT&T 278