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We can have a dramatic impact on people’s lives with simple, small and cost-free changes

Workplace Insight

The insistence on a nine o’clock start is also associated with added costs in the forms of childcare and raised blood pressure. Bookmarks Google has suspended drone courier flights because of raven attacks How did customer service get so bad? Artificial intelligence: a reading list Does AI present an existential risk?

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7 Types of Competitive Advantages and How to Develop Yours

Success

Niche focus: develop your cost advantage and product differentiation. One is gaining a cost advantage. Finding means to reduce production, supply chain, and delivery costs also assist your cost advantage. Create a positive company culture and constantly improve your customer service.

Budget 279
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Your future growth is not about your prices, it’s about your customer service and your people

The Small Business Blog

Today, rather than me telling more stories of how and why that could work, I thought I’d share with you the content and insights of a presentation that I came across recently from Jo Causon, the CEO of the Institute of Customer Service , that she gave at a conference in November of this year. speed of service.

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What happened to customer service at Sears?

Service Untitled

According to online surveys, over 80 percent of customers now give Sears poor customer service grades citing reasons of inept management, unreliable products, poor customer service, and a profound lack of employee training. Customer service begins with employees who want to be working and doing their best.

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TikTok Is Here to Stay—Is Your Brand Ready?

Success

Before dismissing sites such as TikTok or Instagram, entrepreneurs and business owners should consider the opportunities social media can present to their companies and organizations. But… it’s great for customer service and for live media.”. A Social Business. Learn the Mechanics.

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4 Ways to Identify Your Ideal Client and Prime Your Business for Growth

Success

That’s why it’s so vital to know your overhead costs. Most entrepreneurs consider those four factors critical in rating their present clientele. To be really useful, this criterion needs to give you feedback on exactly how profitable a particular client is on a monthly, weekly or even daily basis.

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Ep 232: Eryn Anitavi on Relationship Management and the Trending Transition from Executive Assistant to Chief of Staff

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast with Jeremy Burrows, Eryn talks about the real cost of an executive’s time, the trending transition from EA to chief of staff, and how relationship management is an under-utilized skill for executive support. LEADERSHIP QUOTE Build a life you don’t need a vacation from.