article thumbnail

The Evolution of CRM

Productivity Bits

Copyright © 2011 Productivity Bits. C ustomer Relationship Management or CRM is a strategy used to manage a company’s interactions with its customers, consumers, clients or potential sales targets. Customer Support. Visit the original article at [link]. Guest Post. Order Fulfillment.

Suppliers 100
article thumbnail

Top 5 Tips for Training Employees on a Budget

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Many equipment manufacturers offer free training to companies that purchase their products. If you have close links with customers that have a standardised training routine already in place, consider working with them to train your employees also.

Budget 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Social Media is Not About Direct Marketing

Andrea Kalli

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service. Want To Link To This Article? Andrea I know, I know.it

article thumbnail

What Can Twitter Do For My Business? | Internet Marketing.

Andrea Kalli

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100
article thumbnail

Top 5 Ways of Being More Efficient in Business

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Don’t purchase containers to store more documents and files – throw away as much of your old stuff as possible instead. On-Demand Small Business Infrastructureâ„¢ allows you to run your business online. External Links External Links SynergyOne.co.uk

2007 100
article thumbnail

What's Your Business Personality? | THE SMALL BUSINESS BLOG

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. I, for one, have encountered a rude, curt or abrupt salesperson and gone out of my way to not purchase something from them. On-Demand Small Business Infrastructureâ„¢ allows you to run your business online. OnlineOffice: Overview Get the Flash Player to see this player.

2010 100
article thumbnail

Top 5 Biz-to-Biz Sales Tips

The Small Business Blog

Copyright © 1994-2010 Winweb® · All rights reserved. Make sure they know exactly how your products and services can help their business succeed. If they are unhappy with their purchases, work hard to repair the relationship between businesses. Benefits of Online Software for Small Business.

2007 100