Small Business CEO

AUGUST 5, 2013

Since users are available through mobile for multiple hours (if not 24/7) on a day-to-day basis, opportunities to reach relevant customers are also increased. This is also why businesses can rely on mobile-friendly service features to gain a competitive edge against peers. Better customer service.

Constant Contact 40

Constant Contact Collaborate Phones Customer Service 40

Service Untitled

DECEMBER 21, 2010

The customer went out of her way to tell us that the rep was courteous, efficient, handled her cancellation cheerfully, and even went above and beyond to help the customer download critical information out of our system and get a refund for the unused balance on her account! Insuring the 1.2

Constant Contact 40

Constant Contact Customer Service Email UPS 40

Productivityist

DECEMBER 15, 2013

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. We ended up hiring him for several jobs and staying in constant contact over the course of several weeks.

Dropbox 40

Dropbox Filing Google Docs Google 40

Small Business CEO

AUGUST 10, 2010

And when your customers are out there saying great things about you, you’ve officially built a passionate following. The restaurant collects the email addresses on a clipboard at the point of sale, and in the over two and a half years it’s been sending a newsletter, it’s amassed a mailing list of nearly 1,000 customers.

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Social Media 2001 Email Restaurants 40

Service Untitled

APRIL 13, 2011

I was torn between two entrées, and when I pressed for information and a recommendation on each I got a very tepid, non-committal response. What were those cues? The first was little or unclear direction from my “coach” — in this case, our waitress, on the product. How would you recognize that and what actions would you/should you take?

Constant Contact 40

Constant Contact Restaurants Confidence Travel 40