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Saying “Bon Voyage” to Your Customers

Service Untitled

With twenty-plus years working in a variety of contact center roles, Larry now heads up the award winning Customer Support team at Constant Contact, the leader in online marketing tools for small businesses. Meeting your customers needs to own your market It’s tough out there, and everyone is competing for the.

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Enhancing Workforce Performance Through Reliable Mobility Usage

Small Business CEO

Since users are available through mobile for multiple hours (if not 24/7) on a day-to-day basis, opportunities to reach relevant customers are also increased. This is also why businesses can rely on mobile-friendly service features to gain a competitive edge against peers. Better customer service.

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How We Pulled Off a Huge Event Through Outsourcing

Productivityist

One of our virtual assistants is a 40+ year-old multilingual, experienced marketing and SEO specialist with a good understanding of sales and customer service. We ended up hiring him for several jobs and staying in constant contact over the course of several weeks.

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Building a Perpetual Marketing Machine

Small Business CEO

Owner Tim Burke recognizes that email marketing is a great tool to deepen the relationship with customers because it allows business owners like him to extend that great customer service experience outside the storefront. And when that happens, the virtuous circle is complete, and the perpetual marketing machine is in motion.

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How Do You Know When Your Customers Are Starting to Stray?

Service Untitled

With twenty-plus years working in a variety of contact center roles, Larry now heads up the award winning Customer Support team at Constant Contact, the leader in online marketing tools for small businesses. How would you recognize that and what actions would you/should you take? Share your thoughts! Insuring the 1.2