article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. Whether you ask open-ended questions or only one to understand your Net Promoter Score , it provides an opportunity to learn your customers’ likes, dislikes, and unmet desires. It requires employees trained to be confident.

article thumbnail

Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. If a customer still needs further assistance, she can set up an online ticket, attach files, and credit card information, and feel confident all information has been sent confidentially and securely.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Authoritative Website Copy | Men With Pens

Men With Pens

Putting confidence into your copy almost to the point of arrogance is pretty powerful stuff, and it works out great for a lot of people. However, all too often this confidence turns to cockiness. If you’re still not sure, I’ll be honest – I’m probably not going to be able to help you yet, because this takes confidence on both sides.

article thumbnail

Project Managment Planning Time | Men With Pens

Men With Pens

You’ll be able to commit and complete in full confidence. Reply Website Promotion Blog ( @Site_Booster ) December 16, 2009 at 5:20 pm As a matter of fact, there are so many clutters around you when you’re sitting at the computer that time management could be a challenge these days, BUT one must overcome it.

article thumbnail

The Crucial Secret to Great Marketing | Men With Pens

Men With Pens

They say that you need to find affiliates to promote your work so that you don’t have to work as hard, which is also true. We’re not confident enough. We’re not confident in our writing, in our own products, and in our own value. The Secret Marketing Skill that Packs a Punch That’s the secret – confidence.

article thumbnail

Sleep your way to the top | Men With Pens

Men With Pens

It’s a great feeling to be able to sit down at the keyboard, fully confident in your ability, clean of any doubt or future-worry and, is especially great when the recommended 8.25 hours of sleep is achieved. Reply Shane Arthur ( @shanearthur ) June 28, 2010 at 11:16 am I,,,aaaaawaaaaawh,,,I agree, James. Paul Novak´s last blog.

2010 40
article thumbnail

Should Bloggers Charge for Posts? | Men With Pens

Men With Pens

Betrayal is the breaking or violation of a presumptive social contract, trust, or confidence, says Wikipedia. If you have quality content and the marketing prowess to promote it, then by all means charge. Let’s talk about that word betrayal for a moment. Readers vote with their dollars.

2009 40