Success

MARCH 4, 2024

In The Alter Ego Effect , author Todd Herman suggests that we add another element: creating an alter ego to boost our confidence and skills. Weinman says, being a good loser “implies perspective and resilience and the quiet confidence that the world will not crumble around you because of a fleeting setback.”

UPS 218

UPS Social Media Etiquette Health 218

Service Untitled

JULY 17, 2013

For the luxury brands, buyers insist on the quality of merchandise accompanied by exceptional customer experiences. Within minutes of entering a boutique, can a prospective buyer be confident of a friendly atmosphere, of comfortable surroundings, and that of a customer service consultant capable of expertly assisting without being annoying?

Customer Service 40

Customer Service Holidays Social Media Clothes 40

Service Untitled

JANUARY 24, 2011

Some critics say that customer satisfaction surveys are merely retailer popularity contests, but I disagree. When the same organizations continue to rise to the top of survey after survey and that special quality sets them apart from their competition, there is most likely something to learn and serious food for thought.

Customer Service 40

Customer Service Expenses Purchasing Confidence 40

Service Untitled

SEPTEMBER 17, 2012

So how do we build and maintain customer loyalty? We all know to keep accurate records of our clients’ purchases, their history, and their buying trends, but making improvements and constantly staying in touch can make a profound impression on any client. Provide genuinely useful information to your buyers and clients.

Customer Service 40

Customer Service Purchasing AT&T Confidence 40

Service Untitled

JANUARY 7, 2014

Through a survey, the author determined that people (who don’t work in sales in the traditional sense) still spend 40% of their time engaged in non-sales selling such as persuading, influencing, and convincing others that don’t involve a purchase. Research shows it’s more effective to question rather than just pump of confidence.

Customer Service 40

Customer Service Negotiating Medical Gifts 40

Service Untitled

NOVEMBER 5, 2010

There are two main reasons an organization is likely to lose customers; the competition has a better offer or the customer is unhappy. Even the smallest interruption on a day a customer is stressed, in a bad mood, or just in a hurry could mean the difference whether he returns as a client at a later time.

Customer Service 40

Customer Service Social Media Training AT&T 40

Small Business CEO

JULY 1, 2013

Every business loves targeted, organic traffic from the search engines. Your potential clients eagerly punch in those buying keywords to actively seek your business and make their next purchase. This can both resolve the issue in question and show potential customers that you’re level headed and you care about customer service.

Google 40

Google Social Media Credit Card Agencies 40

Service Untitled

FEBRUARY 15, 2011

At one time only large organizations could afford the expense of customer surveys. Third party companies would construct and conduct the questionnaire, send them out to customers and clients, and tally up the results. Unfortunately, by the time the results came back, the product or the service was outdated.

Purchasing 40

Purchasing Confidence Gifts Expenses 40