Company Learning Newsletter Phones 
Success
FEBRUARY 29, 2024
. – Outreach Marino is more excited to get on the phone than your average person. Before a keynote or collaboration, she initiates several calls to determine a client’s biggest pain point, to plan breakout sessions and, especially, to learn more about their company. Another benefit: “You can delete it right after.”
Success
NOVEMBER 1, 2022
In both cases, your teams may rely on “the fine print” to cover your company legally from overpromising. Depending upon your business style and structure, follow-ups may involve a personal visit, phone call, email, text or an online survey. Even a single survey question can help you learn if your clients’ needs are satisfactorily met.
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Success
NOVEMBER 23, 2022
In the summer I can sit on my front porch and listen to the chirp of blackbirds and the song of sparrows, and in the winter, when the leaves have fallen, I can see the top of the 48-story Duke Energy Building, home of the nation’s largest electric holding company. Every day the local newspaper lands on my porch, at most 5 feet from the door.
All Things Admin
MARCH 20, 2024
Do you remember asking people in your household to hang up the phone so you could send an email? Or being tied to bulky, desktop computers that couldn’t function more than five feet away from a phone jack? The companies that are focused on staying competitive know they must find efficiency gains every place they can.
All Things Admin
FEBRUARY 27, 2024
Procedures are more than just documents; they are a roadmap for new hires, guiding them through the complexities of their new role and the company culture without constant supervision. Even if you’ve performed similar roles before, your first days and weeks at a new company were probably a bit daunting.
All Things Admin
JUNE 15, 2022
I highly suggest that not include things like your addresses, phone numbers, or other identifiable information. If you decide you need to include a phone number, consider setting up a free Google Voice phone number. Google Voice acts as forwarding service, allowing you to avoid sharing your personal phone number.
All Things Admin
FEBRUARY 20, 2023
Gone are the days when filing, phone skills, and semi-legible shorthand were key requirements for an admin job. Collectively, these skills allow a company to reach more customers and serve them more effectively while cutting costs and setting themselves apart from the competition. Let’s look at each component individually.
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