article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

Although the companies are large, the principles of great company service are universal. These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. Although many companies provide loyalty rewards programs, Best Buy goes a step further. Surprise customers with a gift.

article thumbnail

What Is a Good NPS Score?

Success

“On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. The first group spreads positive information about your company. Companies use the system across any aspect of their enterprises, too. And that’s it—away we go! Narrow your niche and find your uniqueness.

Promotion 262
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Hacks To Choose The Best Recruiting Software For Your Company

Recruit CRM

Over 98% of Fortune 500 companies are known widely to use a recruiting software, and 78% of those who use an ATS have claimed to find talent faster than the rest. Check out 10 signs that your company is in urgent need of an ATS. Hack 2: What's Your Company Or Agency Size? The same goes for companies.

article thumbnail

20+ Candidate Experience Statistics That Recruiters Need to Look into ASAP

Recruit CRM

In the age of social platforms, sharing an opinion has become easier than ever. A simple social media post or a review can showcase your organization’s culture. 70% of candidates do their research before applying to a company. 1 in 3 (32%) job seekers would not apply for a company that lacks diversity.

ASAP 77
article thumbnail

How to Use Videos for Building Your Business and Brand – An Ideas Checklist

Andrea Kalli

These are just a few ideas explaining how video can be used to enhance your company online marketing efforts, increase sales, build your brand, and grow your business: Company Introduction Video or Welcome Video – introduce yourself, your business, and your business philosophy to potential clients. Social Media.

Promotion 124
article thumbnail

6 Ways to Build Your Company’s Online Credibility

Small Business CEO

Businesses are paying more attention to their social media presence. According to Fast Company, 93 percent of marketers say they’re using social media as part of an overall marketing strategy. Social media success is about more than putting the right content on the right channels.…

article thumbnail

12 Customer Service Lessons

Make or Break Moments

Even online retailers need phone support (there’s nothing worse than going to a website and having to unravel the great mystery of figuring out how to contact them beyond the FAQ list!) Out-serve competitors (don’t bash them – just be better!)