Company Etiquette Interviewing Promotion 
Success
MARCH 4, 2024
To learn more, he interviewed high-profile achievers who had survived public defeat, including athletes, entertainers, politicians and executives. He believes companies that cultivate customer loyalty will reap the benefits for years to come. How much notice would they need to give you?
Musings of a High-Level Executive Assistant
AUGUST 15, 2012
My question is regarding social etiquette: I recently started working in a very small company that is very successful; I attribute this to the fact that we hire only the best (we have people from Google, Facebook, Yahoo, etc.). While the comments she made had some validity, I feel that I should go by each company's specific culture.
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Service Untitled
SEPTEMBER 3, 2010
This part of the interview includes information on how American Express decides to hire new employees versus promote them from within, more information on the compensation and motivation methods the company is using, how they use Net Promoter, information on the company’s “Relationship Care” program, and more.
Service Untitled
AUGUST 26, 2010
This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?
Service Untitled
FEBRUARY 29, 2012
This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. We don’t really do formalized reviews like most companies do anymore. To read this part, click “read more.”
Service Untitled
AUGUST 12, 2010
Customers may leave because they don’t like your product, their friends have influenced them to move to another company, or the competition simply has you beat, but according to statistics, most customers leave because of a change in attitude or indifference by the business.
Service Untitled
MARCH 10, 2010
Humor seems to always appeal to the masses, and the new Zappos commercial successfully calls attention to the company by creating the perfect juxtaposition of funny puppets speaking over the phone and cleverly incorporating a customer service message. How to get a customer service job Last week my friend Sara went on an interview at.
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