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What Makes Good Customer Service?

Success

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service. The Basics of Good Customer Service.

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7 Examples of Good Customer Service to Build Customer Loyalty

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As examples of good customer service, we chose brands most of you will know. Although the companies are large, the principles of great company service are universal. Surprise customers with a gift. The little, personal touches delight customers and increase feelings of brand loyalty.

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How to Make Money With AI in 2024: A Beginner’s Guide to Saving Time and Effort

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My company started incorporating AI within our application and other forms, using AI customer service tools like DigitalGenius. We used Chatbase to create custom AI chatbots for customer service. We feed the AI tool data, and it manages customer service tasks.

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5 Ways to Include Soft Skills on Your Resume

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Some companies may even hire a candidate with exceptional people skills but little technical knowledge, figuring that learning technical aspects is easier than learning how to work effectively in a group. How to choose which soft skills to list The soft skills required will vary from job posting to job posting and company to company.

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5 Ways To Save Money On Hiring Quality Talent In 2024

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Augmenting your staff with freelance talent can help your company to scale quickly while reducing labor and operations costs. Freelancers can offer expertise that might not be available in house, helping to meet tight deadlines and providing fresh insight based on their experience with multiple companies.

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The Best Client Retention Strategies to Use Now

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To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

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Cheryl Sinclair of Buckle | Putting People at the Heart of Company Culture

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Guest Episode Video Transcript. Cheryl Sinclair is the Chief People Officer at Buckle, a remote first company that provides financial services to gig economy workers. What is the cornerstone of a good company culture? How (and why) creating a culture of diversity in companies matters. Cheryl Sinclair. by accident.

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