Success

JANUARY 31, 2022

If you’re a leader at your company, consider the following. Although it might seem logical to avoid permitting—let alone encouraging—side hustles for your team, there are actually several benefits your organization might reap if you lean into this recent trend. The Rise of the Side Hustle. Improved Employee Skills.

Salary 264

Salary 2021 Skills Training 264

Allwork

MARCH 22, 2023

In a recent podcast conversation, Ryan Anderson, Vice President of Global Research and Insights at Miller Knoll, shared his advice and tips on how to best use data to inform design decisions. Organizations should look to design workspaces with employees rather than for them, while taking into account the needs of both individuals and teams.

Collaborate 263

Collaborate Environment Ergonomics Policies 263

Success

MARCH 15, 2023

I received an email from a prospective client who said her company really wanted to hire me to speak to its sales staff. But before she could offer the opportunity, I’d have to discuss the gig with the company chairman, because he had high standards as to who’s allowed onstage during his big conference. These people work together.

Restaurants 270

Restaurants Customer Service Budget 2014 270

Success

OCTOBER 24, 2023

These skills are often learned in college, trade schools or job training. For example, a customer service associate can use the soft skills of communication, empathy and creative problem-solving skills to resolve a client complaint while increasing customer loyalty. Soft skills are distinct from technical or hard skills.

Skills 290

Skills Stress Environment Confidence 290

Allwork

SEPTEMBER 7, 2023

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. There are also plenty of opportunities outside the industry to consider for next steps. Bear in mind that your role entails management.

Management 296

Management Salary Skills Social Media 296

Success

SEPTEMBER 1, 2023

It’s a big recruitment time for hiring because companies that were closed for summer months and vacation lulls are getting geared up for new initiatives in fall before year-end, and companies that hire seasonally are ready to hire before the holidays.” Most companies go on a hiring freeze or slow hiring near the end of October.

Resume 263

Resume Cover Letter Holidays ASAP 263

Allwork

MARCH 4, 2024

I’ll talk about my time, which is my longest stint at Wells Fargo, but I can even kind of back up just even before that and say I worked at Walt Disney World as an intern, which taught me so much about people, because customer service, oh, my goodness, it is top notch at Walt Disney World. And so I interned there.

AT&T 245

AT&T Stress International Training 245

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting.

Goals 74

Goals 2004 Restaurants Equipment 74

Success

OCTOBER 11, 2021

In other words, it addressed the unmet demand of adult learners seeking skills training. In the interview, passion about your company and mission are great. In other words, everything you consume becomes related to your company. Likewise, engage with relevant organizations through donations or voluntarism.

Budget 276

Budget Facebook Salary Resume 276

LEADERASSISTANT.COM

DECEMBER 31, 2023

Sage recognizes the importance of being a stellar representation of the executive and the company. With a commitment to upholding the highest standards of professionalism, she goes beyond the traditional administrative role to advocate for the executive and the organization.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

Service Untitled

JUNE 29, 2011

Front-line customer service representatives impact our everyday lives. Whether we are returning sour milk to the local supermarket or our new car with only 6,000 miles has been in the repair shop more than it has been on the road, representatives who deal with the public are significantly important to each organization.

Customer Service 40

Customer Service Training Social Media Twitter 40

Service Untitled

FEBRUARY 1, 2011

Through design, an organization presents their brand. Through tag-lines, the identity of a company’s brand is described and thus promoted. Now to turn that customer into repeat business requires customer service that clearly separates one company from their competition.

Customer Service 40

Customer Service Promotion Training Environment 40

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

Service Untitled

JULY 10, 2013

Everyone wants to be treated as an individual with their own specific needs catered to; in the perfect world that’s the epitome of “wow” customer service. Of course whether we use one company or service over another usually stems from past reputation, helpfulness, integrity, or a friendly referral.

Customer Service 40

Customer Service Facebook Purchasing AT&T 40

LEADERASSISTANT.COM

JANUARY 28, 2024

With a deep respect for the role of Executive Assistants, Ellen also partners with organizations and executives to design robust career pathways that foster growth and development in this vital profession. At the heart of Ellen’s work is a commitment to personal development, integrity, and authenticity.

Restaurants 75

Restaurants Customer Service Budget Training 75

Service Untitled

JULY 21, 2011

If we’re lucky and our orders arrive just as we were promised, the sale is a success, and we most likely will give that company our repeat business. Our problems begin however, when something goes awry, and we search for ways to hold an online company accountable for our complaints. Then there was the fastest hold times.

Customer Service 40

Customer Service Verizon Phones Training 40

LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

Management 98

Management 2009 Restaurants Customer Service 98

LEADERASSISTANT.COM

NOVEMBER 19, 2023

Jared is also a TED speaker, 3x award-winning author, and USA Today’s “Most Connected Millennial” who has helped organize hundreds of events for over 30,000 attendees. Jared Kleinert is the Founder/CEO of Offsite.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

JULY 30, 2023

In this episode, Yolanda talks about changing how the world sees assistants, helping executives and other team members understand the significance of what an EA brings to an organization, and what makes an assistant a leader. Teaching and training other EAs about tips that can help others in their EA journeys.

Mentoring 84

Mentoring Training Networking Restaurants 84

Service Untitled

JULY 31, 2013

Happy employees make for motivated people who want to deliver the best customer service they can to assist consumers and clients. Once a company creates doubt and demonstrates a lack of integrity, employees lose faith and thus there is no denying that the elephant is in the room. So how do we keep employees happy and engaged?

Customer Service 40

Customer Service Training Retirement Confidence 40

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. She co-founded her first ‘real’ company when she was 16 and participated in the sale of that company when she was 19. Eryn Anitavi has been an entrepreneur since the young age of 10.

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

JUNE 4, 2023

Chynna is the founder of Matriarch Made Development, a consulting firm that helps organizations develop administrative teams. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 92

Restaurants Travel Customer Service Stress 92

Service Untitled

APRIL 15, 2014

Centralized call centers receive and transmit an enormous volume of telephone requests daily, with the purpose of collecting and handling information, ranging from product inquiries, questions about transactions, and customer service. So who are the most successful customer service representatives and how is that achieved?

Customer Service 40

Customer Service Social Media AT&T Training 40

LEADERASSISTANT.COM

APRIL 30, 2023

The company has grown organically to a team of 24 employees. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Agencies 78

Agencies Interviewing Restaurants Customer Service 78

Service Untitled

MAY 6, 2013

The ultimate success of a company is predicated on exceptional customer service experiences. For post-sales service, Consumer Reports ranked Apple Customer Service ahead of other companies for best PC tech support with the company scoring an 86 out of a possible 100 points. P PRESENT.

Customer Service 40

Customer Service Training Expenses Confidence 40

Success

OCTOBER 19, 2021

When starting a new company , you don’t really have a brand image because no one knows you yet. Staff members leave, and cross-training is critical. To get started, consider the deepest, lasting values of your company brand. Meanwhile, a service she uses herself offers great training for disobedient pets.

Social Media 264

Social Media Suppliers Business Cards Health 264

Service Untitled

APRIL 28, 2014

Those budget adjustments have resulted in less personnel, less training, and as a consequence of course, less service. According to the IRS Taxpayer Advocate, an organization taking the side of the taxpayer, the IRS continues to fail us because of tight budgets. million calls unanswered by the IRS. Are they still on hold?

Customer Service 40

Customer Service Budget Credit Card AT&T 40

LEADERASSISTANT.COM

APRIL 9, 2023

Hallie serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. Hallie also provides strategic counsel to key leaders within the organization and leads special projects focused on the growth of the organization. Hallie Warner was my guest on episode 17 and I’m super excited to have her back on the show!

Restaurants 81

Restaurants Customer Service Budget Interviewing 81

Service Untitled

FEBRUARY 27, 2013

Thirty years later arose the brands of Kenmore and Craftsman, and during the organization’s billion dollar growth came Allstate, Caldwell Banker, and Dean Witter. Customer service begins with employees who want to be working and doing their best. So what has happened? billion in 2012. Can Sears be saved?

Customer Service 40

Customer Service Staples Holidays Clothes 40

Service Untitled

AUGUST 11, 2013

So what makes something like this so memorable, and why did the employee take it on her own to offer us such a complimentary service? Strong leadership skills and great training enhance the talents of great employees. Why do customers want to keep coming back? Why do customers want to keep coming back?

Customer Service 40

Customer Service Skills AT&T Training 40

All Things Admin

FEBRUARY 20, 2023

The “Traditional” Role of the Administrative Professional Has Shifted In the past, admins have been responsible for things like customer service, accounting, and data entry. Instead, make a concentrated effort to look ahead to the future and begin developing the necessary skills now – before you need them!

Administrative Professionals 98

Administrative Professionals Social Media 2025 Mentoring 98

Allwork

MAY 22, 2023

Guest Episode Video Transcript Miro Miroslavov CEO & Co-founder of OfficeRnD Miro Miroslavov, an accomplished entrepreneur and developer from Bulgaria, who founded OfficeR&D in 2015 with the aim of addressing the challenges of managing workspaces for rapidly growing, constantly changing companies.

2015 246

2015 AT&T 2019 Management 246

LEADERASSISTANT.COM

MARCH 19, 2023

Her passion lies in communication and how it can shape a company from the top down. Her passion lies in communication and how it can shape a company from the top down. Jessica McBride has over 10 years of experience in supporting executives.

2021 86

2021 Restaurants Customer Service Budget 86

Service Untitled

MARCH 19, 2013

Since 2007, Walmart department and discount stores repeatedly have been labeled with the dubious distinction of having the “worst customer service in America.” As a supermarket, the company didn’t do much better; scoring a 72 out of 100 rating and similarly low scores since 2005. Don’t be negative.

Customer Service 40

Customer Service 2005 2012 AT&T 40

Service Untitled

SEPTEMBER 5, 2012

Although a customer service agent might be overheard saying they prefer to be in the background when it comes to sales positions, the talents of customer service representatives also take a paramount position in successful sales and marketing. And isn’t that what a customer needs?

Customer Service 40

Customer Service Training Skills AT&T 40

ProAssisting Blog

MARCH 18, 2010

GetHuman.com is a website that lists thousands of companies along with their various customer service numbers WITH instructions on how to avoid those automated messages and get to a real human! Share it with others. The Bosss Corner Be sure youre getting the most from your assistant. Stay in the know!

Phones 500

Phones 2009 2010 Facebook 500

Service Untitled

APRIL 22, 2013

With the convenience of online browsing, the possibilities are endless, but how will our online retailers handle customer service? The customer service representative was exceptional and spent the time trying to figure out what replacement cushions would have the best result. And so the shopping begins.

Customer Service 40

Customer Service Credit Card Policies AT&T 40