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How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

Success

You need to improve your customer service. Recent customer service research from Microsoft suggests customer service expectations have risen sharply in recent years. It matters to your bottom line because customers base their future spending on their customer service experience. .

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The Ultimate Handbook for Remote Work from Home Jobs

Allwork

Legitimate remote jobs can be found by careful search through reputable platforms, leveraging professional networks, and being vigilant to avoid scams by recognizing signs such as requests for upfront payments or vague job details. Another strategy is to leverage professional networks for personal referrals and information on openings.

Salary 328
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Ep 229: Michelle Motz on Being an EA in a Public Company and the Role of an EA in a Remote World

LEADERASSISTANT.COM

Michelle Motz is a highly accomplished and results-driven administrative professional with a knowledge of finance, investor relations, strategy, M&A and Human Resources. In this episode, Michelle talks about working in a public company, the changing role of an executive assistant in our remote world, and how to elevate the role.

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7 Types of Competitive Advantages and How to Develop Yours

Success

If you are an entrepreneur, you may not have the resources to hire a full staff. Seek online resumes, network on LinkedIn, and find the person who checks all the boxes you need. In the interview, passion about your company and mission are great. In other words, everything you consume becomes related to your company.

Budget 279
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Ep 244: Andrea Shaffran on Assisting 8 Executives and Holding Multiple Roles

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. She currently serves as the Western Healthcare Alliance Executive Assistant Peer Network Chair.

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Ep 246: Jared Kleinert – CEO of Offsite

LEADERASSISTANT.COM

In this episode of The Leader Assistant Podcast, Jared Kleinert shares tips on offsite planning, networking, and remote work. offsite on X Jared’s book, NETWORKING: How to Meet Influential People, Deepen Relationships, and Become a Super-Connector ABOUT JARED Jared Kleinert is the Founder/CEO of Offsite.

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Ep 223: Caroline Rice on Becoming a Business Partner to Your Executive and How the Rules of Improv Can Make You a Better Assistant

LEADERASSISTANT.COM

CONNECT WITH CAROLINE Caroline on LinkedIn A couple of Caroline’s favorite resources: Harvard Business Review article about valuing and protecting your time -> Who’s Got the Monkey? LEADERSHIP QUOTE Keep your friends close, and your enemies closer… in the warmest and most positive way!