Service Untitled

JUNE 11, 2012

Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. The Google Trusted Stores Program will rate online stores on their delivery of an overall customer experience.

Customer Service 40

Customer Service Google Credit Card Purchasing 40

LEADERASSISTANT.COM

AUGUST 27, 2023

She’s the first individual to fill this position within the growing company, under leadership of a new CEO. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Customer Service 96

Customer Service Restaurants Budget Interviewing 96

Success

MARCH 27, 2024

s first fintech companies, founded Inmates to Entrepreneurs in 1992. Then the course progresses to topics such as customer service, marketing and human resources. The biggest challenge we have right now is literally Google. This can present challenges in everything from gaining customers to getting startup funding.

Skills 278

Skills 2023 Customer Service Google 278

LEADERASSISTANT.COM

JANUARY 7, 2024

In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a doctor, finding a customer service job at ezCater on Craigslist, becoming EA to the CEO, and how her experience as a c-suite assistant prepared her for her director role.

Customer Service 87

Customer Service Restaurants Budget Environment 87

Service Untitled

JULY 10, 2013

Everyone wants to be treated as an individual with their own specific needs catered to; in the perfect world that’s the epitome of “wow” customer service. Of course whether we use one company or service over another usually stems from past reputation, helpfulness, integrity, or a friendly referral.

Customer Service 40

Customer Service Facebook Purchasing AT&T 40

Professional Assistant Blog

JULY 17, 2009

Would it also be nice for the client to call every so often to commend your company on something that they did right and went above and beyond the call of duty? Imagine how much more receptive the customer service representative would be if you tried to deal with your issue in a more positive manner.

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

LEADERASSISTANT.COM

JANUARY 21, 2024

As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure that will be in place for years to come.

Restaurants 77

Restaurants Customer Service Budget Networking 77

Success

OCTOBER 11, 2021

In the interview, passion about your company and mission are great. In other words, everything you consume becomes related to your company. Finally, remember your company mission.Don’t lose sight of the people you want to serve and why. Create a positive company culture and constantly improve your customer service.

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Budget Facebook Salary Resume 279

Service Untitled

FEBRUARY 14, 2013

All Genius Personnel will be salaried, and if a customer is interested in purchasing a car they will be referred to a salesperson. The program is now being tested in Europe, and the company hopes to be ready to launch in the United States by next year when it introduces its 13 electric cars. Photo credit: ronsombilongallery .

Customer Service 40

Customer Service Salary Google Expenses 40

Service Untitled

JULY 31, 2012

Google, Facebook, and LinkedIn no longer maintain call centers claiming the costs are too high. Do these powerful organizations therefore view customer service as an operational cost rather than a marketing investment?

Customer Service 40

Customer Service Expenses Social Media Phones 40

The Small Business Blog

MARCH 23, 2010

Forex Robot : Take Your Company Public In Less Than 10 Days? Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. How many of us haven’t ranted to our friends about our dealings with a service provider?

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Customer Service 2007 2008 2010 100

LEADERASSISTANT.COM

NOVEMBER 12, 2023

Lee is a Senior Executive Assistant and EA Manager at Atlassian, a remote-first, global software company. In this episode of The Leader Assistant Podcast, Natalie Lee shares her journey from working in HR to being an executive assistant, working at a remote-first company, and nurturing psychological safety in the workplace.

Management 81

Management Restaurants Customer Service Budget 81

Success

SEPTEMBER 1, 2023

It’s a big recruitment time for hiring because companies that were closed for summer months and vacation lulls are getting geared up for new initiatives in fall before year-end, and companies that hire seasonally are ready to hire before the holidays.” Most companies go on a hiring freeze or slow hiring near the end of October.

Resume 264

Resume Cover Letter Holidays Skills 264

LEADERASSISTANT.COM

JANUARY 14, 2024

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Forms 72

Forms Finance Restaurants Customer Service 72

LEADERASSISTANT.COM

DECEMBER 3, 2023

In that episode, Cathy and I discussed implementing OKRs at your company, leading a team of assistants, onboarding team members, and more! You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher. Be sure to check out my first conversation with Cathy in episode 117 of the podcast.

Networking 78

Networking Restaurants Customer Service Budget 78

Service Untitled

SEPTEMBER 30, 2013

Amazon is stepping up the customer service game for users of the new Kindle Fire HDX. So if you’re confused by the predecessors and have used YouTube videos or Googled your questions for years, the new age of customer service may be setting Amazon apart from their competition.

Customer Service 40

Customer Service Credit Card 2007 Google 40

Success

JUNE 8, 2022

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. White’s work as a corporate speaker and on-site trainer for companies slowed to a halt when the pandemic started. Take Tessa White, a career coach and founder of The Job Doctor.

Social Media 264

Social Media Agencies Calendars Forms 264

LEADERASSISTANT.COM

OCTOBER 8, 2023

He currently owns four digital companies, five wedding venues, and real estate investment properties. He later sold the company after 27 months. He has since built multiple 7+ figure companies and built a strong and growing real estate portfolio. Join my email list here if you want to get an email when a new episode goes live.

Email 81

Email Management Restaurants Customer Service 81

LEADERASSISTANT.COM

DECEMBER 31, 2023

Sage recognizes the importance of being a stellar representation of the executive and the company. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

IAAP 74

IAAP Administrative Professionals Restaurants Customer Service 74

LEADERASSISTANT.COM

MARCH 12, 2023

She has been an EA and thought partner since 2009 and currently works at Cedar, a health-tech company, where she manages the Executive Support Team and is the Executive Assistant to the Head of Product. She began her career at a non-profit organization and has since worked for both large public companies and small private companies.

Management 98

Management 2009 Restaurants Customer Service 98

Service Untitled

JANUARY 4, 2011

The case of Systemgraph, a support company approved by Apple, and Greek physician Dimitris Papadimitriadis are becoming an Internet sensation, and it’s all about customer service or the lack thereof – depending which side you find defensible that is. He did not purchase the computer from Systemgraph.

Customer Service 40

Customer Service Purchasing Google Legal 40

LEADERASSISTANT.COM

DECEMBER 24, 2023

Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Goals 74

Goals 2004 Restaurants Equipment 74

LEADERASSISTANT.COM

DECEMBER 17, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Restaurants 77

Restaurants Customer Service Budget Networking 77

Service Untitled

MAY 21, 2013

No doubt, it has been a tough week for customer service. Internal Revenue Service acting agency head, Steven T. Miller who is resigning from his post stated earlier this week: “I can say generally, we provided horrible customer service. A popular solution is to take it to social media.

Customer Service 40

Customer Service Social Media Agencies Facebook 40

LEADERASSISTANT.COM

AUGUST 13, 2023

She’s co-founded multiple companies and also has experience as an executive assistant and operations manager. She co-founded her first ‘real’ company when she was 16 and participated in the sale of that company when she was 19. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Management 82

Management Restaurants Customer Service Budget 82

LEADERASSISTANT.COM

OCTOBER 1, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Administrative Professionals 87

Administrative Professionals Restaurants Training Customer Service 87

Service Untitled

JULY 9, 2012

British Airways has initiated a new customer service program called “Know Me.” ” The search system to be employed will also be able to pull up information about a customer’s previous travel arrangements, prior complaints, meal requests, and Executive Club status. Customer service for Web users?

Customer Service 40

Customer Service Restaurants Google Travel 40

LEADERASSISTANT.COM

SEPTEMBER 24, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Restaurants 86

Restaurants Customer Service Budget Interviewing 86

Service Untitled

NOVEMBER 12, 2010

There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. The service I received could not have been better anywhere. Customer service tips for e-commerce business Many of us prefer to shop online.

Customer Service 40

Customer Service Credit Card Purchasing Confidence 40

LEADERASSISTANT.COM

JUNE 25, 2023

Leigh Felton has over 25 years of experience working in executive operations and chief of staff positions for companies like Microsoft and the State of Washington. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Restaurants 76

Restaurants Customer Service Budget Interviewing 76

Service Untitled

JULY 29, 2011

It seems the federal government is making some strong suggestions to companies such as Google, Microsoft and Apple that it’s about time they employ some technology to prevent advertisers from tracking consumer movement across the Web. Isn’t that all part of customer service; to protect our privacy wherever we shop?

Customer Service 40

Customer Service Credit Card Google Health 40

LEADERASSISTANT.COM

NOVEMBER 5, 2023

In this episode of The Leader Assistant Podcast, Andrea talks about her role supporting eight executives, and the additional roles she has in her organization, how she manages the workload, and tips for making an impact on company culture. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Administrative Professionals 77

Administrative Professionals Restaurants 2023 Networking 77

LEADERASSISTANT.COM

MAY 7, 2023

Prior to Cohere, Naomi was at DeepMind, the London-based artificial intelligence research company owned by Alphabet. ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team.

Restaurants 95

Restaurants Mentoring Customer Service Budget 95

LEADERASSISTANT.COM

NOVEMBER 19, 2023

As a teenager, Jared was one of the first ten employees at an enterprise SaaS company called 15Five, the market leader for software powering continuous employee feedback, high-performing cultures, objectives (OKR) tracking, etc. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

2015 78

2015 Networking 2013 Restaurants 78

LEADERASSISTANT.COM

SEPTEMBER 3, 2023

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

2019 80

2019 2015 Restaurants Customer Service 80

LEADERASSISTANT.COM

AUGUST 20, 2023

. – Audre Lorde CONNECT WITH VICTORIA Victoria on LinkedIn victorialeech.com joindonna.io (A training program designed to help entry-to-mid-level Executive Assistants at mid-sized companies up-level their skills and advance their careers.) You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Stress 73

Stress Restaurants Customer Service Budget 73

LEADERASSISTANT.COM

JANUARY 28, 2024

. ––– THE LEADER ASSISTANT PODCAST IS PRESENTED BY EZCATER ezCater is the nation’s most trusted provider of corporate food solutions — the best way for companies to order food for daily employee lunches, meetings, and events of any size or budget. You can find the show on Apple Podcasts , Spotify , Google Podcasts , Pandora , and Stitcher.

Restaurants 75

Restaurants Customer Service Budget Training 75