Remove Company Remove Customer Service Remove Etiquette Remove Policies
article thumbnail

Ease up on customer service demands during inclement weather

Service Untitled

Employees are not automatically entitled to being paid if they can’t get to work, and those policies should be clearly explained in staffing contracts or the company handbook. Check the website of the airline carrier for their policies concerning inclement weather. photo by: thisreidwrites.

article thumbnail

Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Internal customer service provides our coworkers within our company information or services. Each department contributes so everyone in the company feels they are on the same team. Imagine that?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. And what’s more interesting is that when you visit the store or buy something from the company’s store or website, many of these things are apparent. Liberal return policy.

article thumbnail

Service Untitled» Blog Archive » Diapers.com uses customer service.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. with exceptional prices, 24 hour service, 7 days a week, overnight delivery and free shipping on “everything but the baby.&# com ready to run the race for a share of the huge baby market.

article thumbnail

Service Untitled» Blog Archive » Ranking customer service for airlines

Service Untitled

Service Untitled The blog about customer service and the customer service experience. They also ranked first in customer service for May and June with complaints listed at 1.87 Airlines could employ more fleet service workers to load baggage at peak travel times to help maintain schedules.

article thumbnail

Service Untitled» Blog Archive » Abercrombie & Fitch Customer Service

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Abercrombine enforced a policy that essentially made no difference (and inconvenienced a customer) on principle. Afterall, isn’t that what customer service is about?

article thumbnail

Service Untitled» Blog Archive » Help customer focus with the.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Everyone puts their best attitude forward when interviewing for a position, but during the training period and internship, we can use the opportunities to observe and evaluate each new customer service agent.