Company Course Credit Card Customer Service 
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APRIL 28, 2014
Those budget adjustments have resulted in less personnel, less training, and as a consequence of course, less service. The problem of what can be done to improve customer service at the IRS doesn’t seem to ever be open for discussion. Are they still on hold?
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SEPTEMBER 16, 2013
This week was a drama-filled example of a customer “gone wild” when an incredibly frustrated customer service recording from Reddit was made public on YouTube. Was the customer service rule at the company never to hang up on anyone or be fired?
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JUNE 25, 2012
Read how easily they can be related to the core values of effective customer service: Habit number one calls for us to be proactive or to take the initiative to realize the decisions we make will ultimately determine the course of our businesses. Outstanding customer service calls for everyone to win.
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NOVEMBER 12, 2010
There’s nothing more stimulating to get me to pull out my credit card and make a purchase than a particular customer service person who just has that “WOW’ affect. Of course, none of us are born with these qualities, yet I do see a certain flair that only a very few seem to possess. There are no.
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JULY 29, 2011
It seems the federal government is making some strong suggestions to companies such as Google, Microsoft and Apple that it’s about time they employ some technology to prevent advertisers from tracking consumer movement across the Web. Isn’t that all part of customer service; to protect our privacy wherever we shop?
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JUNE 11, 2012
Critics are saying that Google has entered into the customer service arena which in the past directly contradicts their automated tech abilities and less than stellar customer-centric talents. The Google Trusted Stores Program will rate online stores on their delivery of an overall customer experience.
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NOVEMBER 22, 2011
It seems the company could be shooting itself in the foot when charging more at the mall. All is not lost however on the gracious perks afforded to shoppers by companies bending over backwards to make this a better experience for the “happiest time of the year.” photo credit: kholkute.
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