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Celebrating National Customer Service Week by honoring the best

Service Untitled

It’s no coincidence that National Customer Service Week is celebrated this late on the calendar; it’s the unofficial launch of the biggest shopping experience of the year as the holiday season closes in and shoppers start counting down the days to family and friend celebrations. photo by: William Brawley.

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Why we need to consider switching to a 4-day workweek — now 

Ideas.Ted

The results: Increased productivity and creativity; improved recruitment and retention; less burnout for founders and leaders; and more balanced and sustainable lives for workers — all without cutting salaries or sacrificing customer service. No company just lopped a day off their calendar.

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On the needles October 2008

Loosely Speaking

I’m looking for a VA who knows Daylite well and who is great with customer service. I’m sorry to hear you have a loved one with a medical problem. Might you know someone? I’d be grateful to you! I hated having to do that. In fact, hmmm, must add it right now to my blog roll! Love to see what you are working on.

2008 100
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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Ellison, founder and CEO of Oracle - Best Overall Company of the Year: Apple Inc. Minute taking made easier. Dealing in real time. When your voicemail goes awry.

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