Make or Break Moments

APRIL 14, 2010

If you are going to be in the area – consider spending a day of making connections and learning different ways you can collaborate to help others (as well as yourself) achieve your goals. p.s. Yours truly will be presenting a workshop on Creating an Effective Marketing Strategy using Social Media.

Customer Service 100

Customer Service 2010 2009 2008 100

Make or Break Moments

AUGUST 2, 2010

But ask yourself truthfully, would you answer “false&# to some of the following: If we have customer service training, we do not show the link between customer service and reaching our business goals. I’ll let you in on a little secret – the correct answer should be FALSE.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JANUARY 26, 2010

So look at your customer service policies. Or have you positioned yourself like Nordstroms and created policies around the 90% of your customers who just want a good quality product/service at an affordable price? Imagine a world where companies created a culture around the many. The Pareto Principle !

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

FEBRUARY 8, 2010

SUBSCRIBE home Bio Products Speaker for Hire Speaking Calendar Testimonials Monthly e-News Blogroll AllBusiness Customer Service Articles Alltop Customer Service AllWrite Ink Articles by DCB Church of the Customer Customer Care Institute Customer Experience Crossroads Customer Service Articles Customer Service Point Marketing 4 Business Open Forum (..)

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

JULY 14, 2010

He made it public He dissed his owner He didn’t do it right He won’t be “the man&# anymore He didn’t own his decision The question from the customer’s perspective is this: did Lebron put himself in the shoes of his customers or was the decision based solely on his needs and his goals.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 20, 2010

Isn’t the goal to make it easy for our customers/prospects to do business with us? Shall we make it a goal to create a mobile version of our primary money-making website by the end of summer, if not sooner? So who’s with me? Okay – it’s a deal.

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

JULY 14, 2010

I belong to several; local groups with a variety of business types and industry specific groups for speakers, writers, customer service and HR professionals. We talk about CUSTOMER SERVICE but I didn’t see a group that dealt with the “relationships&# we have with customers.

Customer Service 100

Customer Service 2009 2008 2010 100

Make or Break Moments

MAY 26, 2010

It breaks your pitch into the Who, What Why and Goal and then analyzes your pitch. The leader of the event talked about a tool Harvard Business Review has developed to help you hon your elevator pitch. It is called the Elevator Pitch Builder. It is worth the time it takes to visit.

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

FEBRUARY 2, 2010

Blogging – sharing my thoughts about customer service and learning from others about topics I’m interested in. He lives in Australia but for 100 weeks he is accomplishing 100 goals. Plus, you can listen to comments from your customers the instant they have something to say. It’s just so simple to connect with customers!

Social Media 100

Social Media Customer Service 2009 2008 100

Make or Break Moments

MAY 7, 2010

Three emails later, and they had named the book and set what they thought would be an impossible goal: 100 bloggers. It all started when McLellan blogged about a similar collaborative book effort and Heaton wrote to him to suggest they get a few fellow bloggers to produce a marketing book in the same vain.

Social Media 100

Social Media Customer Service 2009 2008 100

Office Dynamics

OCTOBER 6, 2010

I did the math and realized that if I ever wanted to meet my own financial goals, I needed to move in to something I was also good at that had the potential for better pay. It is not just about putting meetings on the calendar, maneuvering meetings around and then cancelling the meetings it took so long to put on the calendar.

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

Office Dynamics

OCTOBER 6, 2010

I did the math and realized that if I ever wanted to meet my own financial goals, I needed to move in to something I was also good at that had the potential for better pay. It is not just about putting meetings on the calendar, maneuvering meetings around and then cancelling the meetings it took so long to put on the calendar.

Administrative Professionals 100

Administrative Professionals Project Management Calendars Salary 100

LEADERASSISTANT.COM

NOVEMBER 26, 2023

ezCater’s simple-to-use platform provides a network of over 100,000 restaurants nationwide, business-grade reliability, food spend management tools, and 24/7 support from their highly trained customer service team. Share your calendar with coworkers so they can see your “checking email” time blocks.

Email 66

Email Management Confidence Policies 66

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 18, 2010

In addition, take note of how frequently they ‘@’ and direct message their customers, how frequently they communicate with influential twitterers (5000+ followers) and whether they use their account for customer service or some kind of direct sales service.

Social Media 100

Social Media Twitter Microsoft Outlook Customer Service 100

Andrea Kalli

MARCH 25, 2010

For a major corporation, the cost of reaching a new customer and doing something special is outweighed by the returns coming in from their already large customer base. Go where they can’t. Big spenders do not look in small places.

Social Media 100

Social Media Microsoft Outlook 2010 Twitter 100

Andrea Kalli

APRIL 6, 2010

Often, business owners find themselves so caught up in their paperwork or their day-to-day operations that they forget about… Continue reading the rest of this article.

Email 100

Email Management Microsoft Outlook Social Media 100

Loosely Speaking

OCTOBER 18, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs On the needles October 2008 Saturday, October 18, 2008 at 10:04 am // By: ktcosmos // Category: Knitting Frenetic. My goal for today is to get each one of them to them point where they can be good take-along-projects, and to keep at it (one at a time) until that is achieved.

2008 100

2008 2004 Medical AT&T 100

Laughing all the Way to Work

JULY 12, 2010

My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets I gave at the office Calendar "ah ha" Introducing The Administrative Bloopers Blog What ever happened to the "us" in Service? Lets enjoy our day together.© Minute taking made easier.

2010 100

2010 Interviewing Time Zones IAAP 100

Loosely Speaking

OCTOBER 29, 2008

I left the corporate world late 1993 and began my homebased secretarial business in March 1994 with the goal of just taking in typing and being home for my 5 daughters. Kathie Thomas, A Claytons Secretary Comment // October 29th, 2008 // 6:36 pm So many questions – and I can answer all or some, or just one.

2008 100

2008 AT&T Networking Purchasing 100

The Small Business Blog

OCTOBER 2, 2007

6 days ago RT @ WinWeb Focus on Your Small Business Goals - [link] 6 days ago Perluondo: "They're exactly the demographics I'm looking for." The good news is that in 9 times out of 10 professional business coaching can bring you closer to your personal goals whilst maximising your business performance and profits.

2007 100

2007 2008 2009 2010 100